Solved Message: No disc burner

June 5, 2013 at 17:18:58
Specs: Windows 7 64 bit, pentium 3.4GHz/ 4 gigs
Trying to create a System Repair Disc, I get the message “Windows cannot locate a CD/DVD burner.” My computer was recently purchased refurbished. Any suggestions? I tried installing “BurnAware Free” but I still get the same message.

See More: Message: No disc burner

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✔ Best Answer
June 7, 2013 at 14:41:39
The specs for that model show 4 options for optical drives:

48X cdrom
16X DVD rom
48X32 CD burner/DVD rom combo
16X DVD burner

Edit Those are SATA-connected drives. If you have an ATAPI/IDE drive it's still the same type:

24X Slimline CD-ROM Drive
8X Slimline DVD rom
24X Slimline CD burner/DVD rom combo
8X Slimline DVD burner

If you have either the CDROM or DVD rom drive then you don't have a burner. What does it say about your optical drive in device manager?

DAVEINCAPS - Made with REAL high fructose corn syrup.



#1
June 5, 2013 at 20:22:06
First make sure you actually have a burner. If so, check in device manager and see if any problem with it is showing there.

DAVEINCAPS - Made with REAL high fructose corn syrup.


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#2
June 6, 2013 at 07:36:21
Following your suggestion, DAVEINCAPS, I looked in my "View Devices" and no burner is shown. Does that mean my computer lacks one? If so, how can I add one?

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#3
June 6, 2013 at 11:30:30
Hi Mcmilval, is your computer a desktop or laptop. Please advise make and model.

Also if possible, advise make and model of your cd and/or dvd drive(s)

Good Luck - Keep us posted.


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Related Solutions

#4
June 6, 2013 at 14:17:46
All the burners I've seen will identify themselves that way on their front bezel or loading tray. I think that would be the easiest way to find out. Since it was refurbished perhaps they just put a regular cdrom or DVD drive in it instead of a burner.

Also, assuming you have just one optical drive it should show in device manager as whatever it is. What does it say there for that drive?

It might also show the model in cmos/bios setup.

If you actually don't have one you can either swap out what you do have and put in a burner or get a USB-connected external burner. If it's a desktop and an additional drive bay is available you may be able to add a burner as a second optical drive and leave the original one installed too.

DAVEINCAPS - Made with REAL high fructose corn syrup.


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#5
June 7, 2013 at 10:01:46
Re: Mike Newcomb's question. I have a desktop Dell OptiPlex 745. I has a single drawer cd player on which I can find no specification of make or model.
Thanks for your help and any suggestions will be appreciated.
mcmilval

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#6
June 7, 2013 at 12:14:06
Try editing the registry, delete upper & lower filters: http://pcsupport.about.com/od/drive...

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#7
June 7, 2013 at 14:41:39
✔ Best Answer
The specs for that model show 4 options for optical drives:

48X cdrom
16X DVD rom
48X32 CD burner/DVD rom combo
16X DVD burner

Edit Those are SATA-connected drives. If you have an ATAPI/IDE drive it's still the same type:

24X Slimline CD-ROM Drive
8X Slimline DVD rom
24X Slimline CD burner/DVD rom combo
8X Slimline DVD burner

If you have either the CDROM or DVD rom drive then you don't have a burner. What does it say about your optical drive in device manager?

DAVEINCAPS - Made with REAL high fructose corn syrup.


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#8
June 9, 2013 at 17:54:06
Thanks for your thoughtful answers. I have concluded I have no disc burner. I will buy an external one since I see them for sale cheap. Do they connect to my computer with a USB cable?
mcmilval

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#9
June 9, 2013 at 18:08:25
As far as I know they all connect via USB now but you might want to make sure. I think windows 7 will support it OK but there will probably be a software and driver disk included with the drive.

You might want to verify all that before making the purchase.

Good luck.

DAVEINCAPS - Made with REAL high fructose corn syrup.


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