Hi, I bought a Toshiba P30 for a friend. He used it for 2 weeks while he was on holiday and when he came back the DVD-RAM drive was broken. It's a Matsus---a DVD-RAM UJ-820S firmware version 1.50 The problem is that it cannot read ANY cd/dvd When I put in a CD or DVD, it recognizes the type of media anc changes CD-ROM icon accordingly, but it cannot read anything. I took it down to the shop and he poped in a DVD, it worked ! then tried few other DVD and CDs and they didn't. Since I live in Iran, and Toshiba refuses to do anything to do with Iran, I am unable to send it for international guaranty for repairs. Any ideas anyone ? I have searched the internet and found several people having problems similar to mine. My Firmware is 1.50 but Toshiba/Matsus---a don't have any firmware posted on their sites. This is the error I get when I try to read a CD/DVD: D: is not accessible Incorrect function Any ideas ? computing.net rocks

software: continue search for firmware hardware: bang on it, clean it, trial and error>> try other configurations/cables/OS "I have searched the internet and found several people having problems similar to mine." >>Have you found any of these people with resolutions to this?

maybe a controller issue for that drive...

http://support.microsoft.com/kb/q218617/#XSLTH3175121122120121120120

Ha ha ha, computing.net has censored the name MATSUSHlTA because it contains a rude word !! Do I suppose I cannot say dick tracy (Dlck Tracy) or p--sy Cat (PU55Y CAT). Anyways. The drive was bad. I changed it for a combo and the combo works perfectly. Apparently if you pop in a scratched DVD in a laptop dvd-ram drive and it retries to read it a few times, the lens becomes unusable ! Unfortunately the new drive was also the same brand. There aren't many optical drive brands out there.... thnx all computing.net rocks