loosing keyboard on the lx6810-01

Gateway / Lx 6810-01
March 17, 2009 at 13:04:30
Specs: Windows Vista
just got my lx6810-01 and after a week the factory keyboard would "ding" and not type the first letter after i used the space bar. i took it back to B.B. and they gave me an equivalent usb keyboard. it doesn't skip letters any more, but, i have to plug it back in every once in a while because the computer completely looses the keyboard. any help?

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March 17, 2009 at 13:14:04
I would take the whole system back and ask for a refund.

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