Looking for motherboard or HP G60 535DX

March 9, 2011 at 13:50:19
Specs: Windows 7
Help! Motherboard fried on my 14 month old HP G60 535DX. I might be able to find one but I have no idea of hte p[art number. Can anyone help me with this OR does anyone have one to sell or know where I can get one?

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March 9, 2011 at 13:56:15
What makes you so sure the motherboard fried?

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March 9, 2011 at 15:15:07
Well, HP thinks thats what it is , Geek squad says similar but I am not SO sure per se. No image when connected to alternate monitor. Memory not a problem. That was our first guess and eveybody else seems to think thats what it is. I am not going to send it to HP. Screw them. Geek squad wants way too much $ so I will try a motherboard and if that isn't it then oh well. Lesson learned. HP sucks.

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March 9, 2011 at 15:26:57
Does it beep when it posts? If it's completely dead it could be as simple as the power supply. What exactly does it do or doesn't do. You wouldn't have a display if the psu is shot.

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Related Solutions

March 9, 2011 at 15:47:48
It started when it locked up during an update. There are other mentions of this problem on the web. Some seem to recover, some don't. This one is dead as a doornail.

It doesn't seem to be the power supply. The power button lights up, and the drives spin for a second, then nothing. The power, wifi, and a couple of other lights are on on the keyboard. Tested an external monitor, so it is not the display. Went through all the troubleshooting steps on HP's website and the same steps again on the phone.
Can't get to the BIOS screen. no cursor, no nothing. None of the function keys do anything when pressed during startup. There is just a quick spin of the disk drives and then nothing.
We tested the memory by removing each stick one at a time, and then trying them in alternate slots to eliminate that. Reseated the hard drive.
Still nothing.

So no beeping. Some lights, and disks start.
HP wanted to repair it for $399, and said they thought it was the motherboard. Uh, not paying $399 when you guys have a brand new one for $399.
Oh, of course, it was 2 months out of warranty.

Would love to recover the hard drive. And if there is a cheap(er) fix, would like to do that.

Any ideas are welcome.

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March 9, 2011 at 15:53:59
Oh, yeah... the update was apparently a BIOS update, "insydesw". That can't be a good sign.

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March 9, 2011 at 15:57:23
You don't seem to be open to actually diagnosing your problem. Just because the fans move a bit doesn't mean the power supply is good. Actually, that is an indication the power supply is the suspect part. Obviously there is some life in the board. That assumes you meant the CPU fan.

Hard drive can be slaved into another computer. That said, you should already have copies of your personal data copied elsewhere and not need to recover.

If you want help you need to provide details on what led up to the current problem and what happens when you try to start up.

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March 9, 2011 at 16:14:29
@OtheHill. We should have backed it up for sure.
That said, I am certainly open to diagnosing the problem, or I wouldn't be on this site. And if I were a computer guru, I WOULDN'T be asking for help on this site. And I can't give any more details than the ABUNDANT amount of detail we have already given. See above. We have detailed exactly what happened and what led up to the problem. And there was no mention of a fan so I am not sure what you are getting at. The DVD drive moves and makes a noise and will open but no fan comes on. Since hardly anything happens there is not much more to detail.

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March 9, 2011 at 16:40:44
Also, it seems odd to me that the power supply would be affected by a BIOS update. Not impossible, but since this has happened to a lot of other people (locking up during this BIOS update and needing a motherboard remplacement), I assumed that might be what happened here.

I don't want to waste your time, so I will try to be more clear...

What led up to it:
It was performing an update. The name on the dialogue box was "insydesw".
It locked up and would not respond.

It would turn off by holding the power button down.

When they power button is pushed, the light comes on, as well as the wifi light, and a couple of other lights on the keyboard. The DVD drive makes a noise like it is trying to read a disk. Then no more noises, and nothing on the monitor and the lights stay on. There are no beeps.

We tried every kind of reset and tested everything that HP could tell us to.

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March 9, 2011 at 19:16:12
OK, it took til #5 to say you flashed the BIOS. Had you said that at first I wouldn't have bothered with my #6. The posts crossed one another.

You may be able to use a board with the same chip set and get the SLP version of Windows to work.

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April 25, 2011 at 21:28:18
Hi Miochael,

I am also facing the same problem.

I brought my laptop in the month of Nov 2009 and i start facing the problem exactly 4 days before the expiry of warranty, but the problem is that the laptop is brought from US and i use it in India.

When i raised a complaint regarding the display issue, they were saying that the model G 60 is supported in India and i need to send the laptop to US but by the time i contact US support people they are saying that the product is out of warranty and i need to pay for the service.

the problems are same, no display, power and wifi buttons lids up, battery is charging, when we connect to external display also no display, but some times it shows booting screen for some while and again restarts.

Please let me know if you find a solution.

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April 25, 2011 at 21:36:10

You need to start your own thread here.

I removed your email as a courtesy to you. We don't provide personal help so email is not helpful and posting it in the open like that invites spam mail.

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