Loaded wrong chipset

Dell / E310
March 10, 2009 at 06:51:17
Specs: Windows XP
My husband has a dell inspirion E310. He installed a new hard drive and kept getting blue screens. Last night he thought it might be the chipset so he loaded a wrong one. I tried to tell him he had the chipset for the inspirion 4700 (what the message said) and he hit enter anyway, now the computer boots to a black screen. Is there anyway to recover from this? If I put another hard drive in and reload windows will that help or did he change it at the bio's level?

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March 10, 2009 at 07:07:50
when you switch on do you get an image on screen - and then it goes black when going into windows?
if so, can you start in safe mode? switch on, keep tapping f8 key and when you get a menu select safe mode. it can take a long time to make it into windows in safe mode so be patient. once in windows in safe mode see if you can sort it out. safe mode is a trouble shooting feature where you get into windows without it loading most of the drivers.

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March 10, 2009 at 07:11:08
I'll try booting into safe mode. Didn't know if I could do that or not.


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