Lexmark printer False paper jam message

Lexmark / X3470
December 27, 2010 at 10:25:14
Specs: Windows Vista
Keep getting a paper jam message, but there is no jam. Ribbon does not move freely across but no apparent reason fo this.

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December 27, 2010 at 10:44:45
There may be more than one sensor that would give a paper jam statement. Sometimes there are switches under rollers and others may be photocell type of sensors that may have dust or small bits of paper on them. The switches or sensors may be bad. Look at all paper paths.

Why did it take me over a year to phone in a problem to ATT?

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