|Hi i'm new to this so sorry for the non perfect explanation|
This might be a little technically advanced for this site but i'll try anything at this point.
i recently got given an old laptop by a friend (lost mine) anyway it worked fine but it had all her stuff on it and i wanted it fresh so i thought i would restore it to it's old factory condition. I couldn't find a CD so i went on recovery manager and requested the option from there.
The screen turned off and up came the PhoenixBIOS setup utility. I didn't need to make changes so i went straight to exit. A black screen then came up with the hp logo and a small please wait.. message at the bottom. so i put it down thinking it was loading and went to eat. came back to the same screen.
Now my problem is when i turn it on there is the black screen with the logo and please wait message..but it dosen't move from there and then whatever i press it goes straight to the bios utility screen. I've tried everything. even manually removing the cmos battery for five minutes and still same problem...
Now I don't want to pay to get it fixed without exhausting doing it myself so anyone have any ideas on what to try.. ??! =)