laptop with brand new mobo keeps randomly restarting

June 21, 2012 at 20:21:40
Specs: Windows 7 home, i5 @ 2.53/8 GB
my laptop was DOA and I sent it back to the company (Origin) who diagnosed it as needing a new motherboard (which I sighed and paid for and the installation of). Just got the laptop back - it's running pretty slow ('course I'm used to a gaming desktop that almost bankrupted me and I'm still questioning the purchase of) and - most annoyingly - randomly just restarts. it works when it's running, and the restarting is - as far as I can tell - not related to any particular process. The only thing that I can that might tie the restarts together is the amount of time between them - - they all seem to occur roughly within 15 minutes of use. But, honestly, I'm not sure that that has any connection at all and might just be some weird perceptual quirk on my part.
Anyway, I'd appreciate any input on the problem...

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June 21, 2012 at 20:23:32
Turn off the auto-restart feature.

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June 22, 2012 at 00:54:24
easy enough. thanks.

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June 22, 2012 at 00:56:51
ok, i tried.... it now goes into windows error recovery before i have a chance to do anything, let alone change settings, etc. it's driving me nuts.

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Related Solutions

June 22, 2012 at 04:15:53
If under warranty or warranty for the repair, send it back.
If you can get it up and running, install HWMonitor and see where your temperatures are, if they are high on a start up and climb steadily, you may have to send it back since either the fan is not running or the heat sink was not installed correctly (there cannot be dust build up if they just rebuilt it).

When he said to turn off the auto restart it is so that you will get the error message so you can post them or Google them for additional clues to follow up on. You getting 15 minutes does sound like a heating issue so it is worth looking into also.

It should be obvious, but make sure that the 'laptop' (should be called 'portable computer') is flat on a hard surface to allow proper air flow through all of the vents. Most laptops are not really suitable for gaming so back down on all settings in order to play most of them and learn how long you can play before heat becomes an issue, especially in summer.

You have to be a little bit crazy to keep you from going insane.

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