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Laptop screen goes blank and system halts with charger------

December 22, 2012 at 03:19:44
Specs: Windows 7, AMD Turion II Ultra Dual-Core Mobile M620 2.50 GHz 4.0 GB ram

for some odd reason when playing games with the charger in, the laptops screen goes blank and my system halts.

My system specs are.
type of laptop: HP pavilion dv7-3165dx entertainment notebook
GPU ATI Mobility Radeon HD 4200
CPU AMD Turion II Ultra Dual-Core Mobile M620 2.50 GHz
4.0 GB RAM
64-bit OS
Win 7.

I've Updated my drivers, I've updated my DX. I've tried setting my screen res down. MY pc is only running at a max of 70C so its not as hot as others run. And its only a problem when charging. When playing off the battery I get no issue. But I get olny like 45 mins like that. So its nice to figure out why its doing this. I'm hoping its software and not my charger or system. I'd hate to have to send it in or buy a new charger. Thanks in advanced.


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#1
December 22, 2012 at 05:09:59

It's unlikely to be a software issue if it works okay on battery power, but I can't say whether it's the charger or a hardware problem inside your laptop.

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#2
December 22, 2012 at 08:39:27

Probably it is a bad A/C charger. Why not take it to a shop and have it tested. Sounds like it is not giving you enough voltage to run your games.
Have you tried removing the battery and just running on A/C to see if that works?

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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