Laptop screen goes black

toshiba
January 24, 2008 at 19:13:36
Specs: vista, amd 64/2gig

I have a Toshiba Laptop with vista premium 32 bit, AMD 64X2, 2 gig ram. I've had the laptop for less than a week and the screen has gone black at least 3 times. I have to hold down the power button to turn it off then back on and it's fine. Could this be due to overheating?

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#1
January 24, 2008 at 21:42:43

More than likely Hibernation or Turn Off Moniotr is set to a few minutes, did you actually check ?

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#2
January 24, 2008 at 22:04:21

I agree with response 1, go to start>control panel>display>screensaver>power and set your options accordingly for plugin power and battery power

Some HELP in posting on Cnet plus free progs and instructions Glad to Help!


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#3
January 25, 2008 at 05:51:30

The screen saver is set to 10 min. and there is and image, when the screen saver is on, I can touch the mouse pad and the computer comes back, not when it goes black. The display turns off after 5 min. on battery and 20 plugged in and it also comes right back when the mouse pad is touched. Nothing happens when I push buttons or whatever I do when it goes black, I have to turn it off.

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Related Solutions

#4
January 25, 2008 at 06:45:23

Change your power settings.

Life's more painless for the brainless.


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#5
January 25, 2008 at 06:49:30

It's not the power settings. The screen turns off when I'm using it not when it's just sitting there, and yes it's plugged in so it's not the battery.

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#6
January 25, 2008 at 09:50:23

If this notebook is under warranty, call Toshiba for the nearest authorized service center. Curious, did you drop the NB or was it subject to some recent "physical jolts" or was it like always this straight out of the box?

i_Xp/VistaUser


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#7
January 25, 2008 at 14:35:21

It hasn't been dropped or anything, it's just been like this. I would hate to have to exchange after all work I've put into it. I probaly will have to call toshiba to get it looked at.

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#8
January 25, 2008 at 18:14:27

It hasn't been dropped or anything, it's just been like this. I would hate to have to exchange after all work I've put into it. I probaly will have to call toshiba to get it looked at.

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#9
January 26, 2008 at 16:53:38

I called toshiba and they walked me through some changes in the settings, have to wait and see if it worked.

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#10
January 26, 2008 at 18:02:15

Marvelous. Please don't leave us in the dark whether or not it work and Toshiba told you to do so that others will benefit from your experience. BTW I have Toshiba A215 so it matters to me too. Thanks

i_Xp/VistaUser


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#11
January 27, 2008 at 13:12:28

I will see if I can remember what he had me change.

Control panel, power options, change plan settings under balanced, change advanced power settings, scroll down to processor power management, then minimum processor state, change value to %100. Then go to system in control panel, device manager, acpi fan, right click, properties, driver tab, update driver, browse computer, let me pick from a list, uncheck show compatble hardware, scroll down to volume manager, next, click yes. I hope I remembered it all, I did this yestderday and had to retrace my steps to write this. The guy I talked to claimed to have come up with this solution, we'll see if it works, no probs. yet. When I restarted the computer there was an error message but it only happened that first time, he said it was ok. Hope this helps.


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