Laptop screen goes black after BIOS load

Dell / Inspiron 500m
July 28, 2010 at 14:33:09
Specs: Windows XP, 512Ram
Hi there I have a Laptop Dell Inspiron 500m.
My problem is that it starts up like "normally",
shows the Dell logo and load line at the bottom,
then the screen just goes black and nothing happens.
Just before this trouble started, the xp stalled in loading, and it was powered off and powered on, then it started behaving like this.

I used a Hiren's boot cd, loaded mini xp.
Was able to transfer the whole HDD to a external drive with out a trouble.

The HDD seems to work also the motherboard and graphic card. (so it seems to me)
so I'm completly blank about what might be wrong with it.

With regards
Johannes


See More: Laptop screen goes black after BIOS load

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#1
July 28, 2010 at 15:44:12
If you have problems with the display BEFORE Windows loads while booting, such as when you're in the bios, that can't be caused any software problem on the hard drive.

Laptop no video (or video problems), and battery, AC adapter, power jack T shooting.

See response 1:
http://www.computing.net/answers/ha...

DO NOT plug in or unplug a monitor's video cable into / from a video port while the computer is running. Doing so can damage the monitor's circuits and/or the video adapter's circuits.

Some laptops will display on an external monitor without you having to do anything.

If you get no video on an external monitor, some laptops have a key combo that you must press to toggle the display to external video only / sometimes both / built in display video only - see the Owner's or User's manual for the model.


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#2
July 28, 2010 at 18:40:27
Hi and thank you for replying to my post.
If you had read my post you would have seen that there is nothing wrong with the display, as I had loaded the computer
on Hiren's boot cd with no trouble.
I even ran a little stress test for the GPU, and
it ran all fine.
But any way I took one of my external displays and connected it
and no change, screen still black.

The BIOS finishes loading up and the laptop stalls on after few
blinks on the _ at the left top corner.

Please re-read my post.

With regards
Johannes


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#3
July 28, 2010 at 21:05:40
Have you dropped this laptop, or have you spilled liquid on it ?

Okay, so I missed two sentences.

"I used a Hiren's boot cd, loaded mini xp.
Was able to transfer the whole HDD to a external drive with out a trouble."

It's not clear in the rest of your info at what point you get no video.

If you always have video while booting until Windows is supposed to load.... .

Try this...

Remove any bootable CDs or DVDs you have in drives.
Remove any flash drives you have in USB ports.

Press F8 repeatedly while booting, don't hold down the key, and when the boot choices appear on the black screen, choose...

Enable VGA mode.

That loads Windows normally, except the video is forced to use default VGA drivers instead of the specific drivers loaded for your video in normal mode - the resolution will be lower than it normally is, icons will be larger, etc.

If that gets you to the desktop screen fine, you probably either have
- a video drivers or associated software problem in normal mode
- or - much more likely- the video drivers in normal mode are not detecting your monitor properly, and sometimes when they do that you get no video at all in Windows.
(that sometimes happens the next boot after you install video software, or the next boot after you update video software).

RIGHT click on a blank part of the main desktop screen, choose Properties - (goes to Display Properties) - Settings.

What does it say there?

What monitor on what video adapter ?

Is the name of the video adapter correct ?

If the name of the video adapter is correct, but the monitor name is Unknown or similar ,
click on the Advanced button - Monitor - Properties - Driver - Update Driver -
No, not at this time, Next
Install from a list....., Next
Don't search, I will choose..., Next
If Plug and Play Monitor, or Digital Flat Panel Monitor, is listed, choose it, Next, etc
If it's NOT listed,
click on the small square before Show compatible hardware
to remove the checkmark,
in the list, choose Standard monitor types - Plug and play monitor, Next
OR choose Standard monitor types - Digital Flat Panel Monitor of the appropriate size, Next
(Plug and Play Monitor will probably work fine for the external monitor),
etc., etc.

Close each window properly by clicking on OK or whatever at the bottom of the windows until you are back at the desktop screen.

Restart the computer, normal boot.

If there's nothing wrong with the video software, you should have video in Windows.
.......

If Enable VGA mode doesn't get you video...

Press F8 repeatedly while booting, don't hold down the key, and when the boot choices appear on the black screen, choose...

Safe mode with networking.

You will see the screen fill with lines that are loading things, then it will stay that way awhile, then it should continue until you see the desktop screen.
Answer Yes to running in Safe Mode.

If that gets you to the desktop screen, the video is a default VGA in that mode too , but something that is loaded when you boot normally is not loaded in Safe mode, and that's the cause of your problem.
.....

OR

Press F8 repeatedly while booting, don't hold down the key, and when the boot choices appear on the black screen, choose...

Last Known Good Configuration , but that usually doesn't work


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Related Solutions

#4
July 28, 2010 at 21:29:14
Hi again.
The current situation is this.
selecting the VGA mode gives me blank screen.
Selecting the Last Known Good Configuration gives me blank screen.

selecting Safe mode with networking loads up files and stalls on
isapnp.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\isapnp.sys

Gona let it hang on it for the night just for the heck of it.

With regards
Johannes


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#5
July 28, 2010 at 21:39:48
"The BIOS finishes loading up and the laptop stalls on after few
blinks on the _ at the left top corner."

The bios is loading the lines but what you see are the POST - Power On Self Test - lines.
The correct way of describing that is The POST finishes loading....

Was the SAME hard drive with the SAME Windows installation loading Windows fine previously on the SAME computer ?

If not....

if you have transferred a hard drive that already had Windows installed on it from another computer to this one, (or if you copied a Windows installation that was on another computer to your hard drive) if the two mboards are different., XP often can't handle the change in hardware, you see the first first bit of Windows graphics, then a black screen., blinking cursor top left, nothing further happens.
That can be fixed without losing the data already on C, by running a Repair installation of Windows, if you boot the computer with the Operating system re-installation CD that came with THIS Dell model, or if you boot the computer with a regular OEM Microsoft CD of the same version, Home or Pro, whichever applies. You use the Product Key that's on the official Microsoft label on the bottom of the laptop.
OEM Microsoft CD = it has " For distribution with a new PC printed on it.

http://www.windowsreinstall.com/win...


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#6
July 29, 2010 at 07:13:37
Hi.
I guess you have missed response #4
there is some new information.

The HDD has been in that laptop from day 1.


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#7
July 29, 2010 at 07:54:46
Have you dropped this laptop, or have you spilled liquid on it ?
........

"...selecting the VGA mode gives me blank screen.
Selecting the Last Known Good Configuration gives me blank screen."

Blank as in all black or all white ?
Did you try that with an external monitor connected ?
When you connect an external monitor, you may have to press a certain key combo to toggle displaying on an external monitor.

"selecting Safe mode with networking loads up files and stalls on
isapnp.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\isapnp.sys "

That line being the last line on the screen doesn't necessarily indicate that's what making it hang.
That may also be the last line on the screen when the computer is working okay when you boot into Safe mode.

Do you have a Dell XP operating system re-installation CD, or an OEM regular Microsoft CD, as described in Response 5 ?

Was there anything you did just before your problem started ?
Install a new device?
Change drivers, or update drivers ?
Etc.


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#8
July 29, 2010 at 09:45:02
No drops and liquid spill has occurred to it in the past months that i'm aware at least.

And no changes have happened to it either in a certain timeline
from the crash.

"Blank as in all black or all white ?
Did you try that with an external monitor connected ?
When you connect an external monitor, you may have to press a certain key combo to toggle displaying on an external monitor."

It was all black, not like a dead display. It had illumination in the back, like looking at a black picture. connecting a second monitor did not do anything. The key combo for this laptop is FN+F8 (CRT/LCD)

"That line being the last line on the screen doesn't necessarily indicate that's what making it hang.
That may also be the last line on the screen when the computer is working okay when you boot into Safe mode."

I let the Laptop hang on in for the night, and it's still hanging on the same place. (I was hoping for the hang up to be just a lag)
when I load it up in "Safe mode with networking" it starts loading the files. I can see the files load 14 out of (unknown #)
the HDD light flickers indicating that the HDD is working, and
as I listen carefully I can hear the HDD work. But everything stops/stalls on isapnp.sys.
that is, no sound from the HDD, light stops flickering (showing that the HDD is in work) and screen is "frozen/stuck/stalls" there on that file and screen
stays on, that is it does not flicker or power down.

I have no legal XP CD's as 1 is lost and the other is scratched
beyond repair, altough I have a xp cd that I downloaded, wich is kinda legal as I bought the XP in first place and have the original key's.

Just tried all 3 safe modes options, and it stalls always on the same file.
Debugging mode gets me nowhere as with the last good known configuration.


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#9
July 29, 2010 at 12:00:49
"It was all black, not like a dead display. It had illumination in the back, like looking at a black picture. connecting a second monitor did not do anything."

Do you always have video while booting until Windows is supposed to load ??
If you don't, if the ram is working fine, your graphics adapter or your mboard is damaged.

"I can see the files load 14 out of (unknown #)..."

The usual thing when you choose Safe mode is the lines appear and scroll down quickly, then the last lines are the only ones displayed on the screen, as in, there are far more than 14 lines that are displayed, but only the last ones remain on the screen. Are you sure that there were only 14 lines, or were there 14 lines remaining on the screen ?

"I have no legal XP CD's as 1 is lost and the other is scratched beyond repair, altough I have a xp cd that I downloaded, wich is kinda legal as I bought the XP in first place and have the original key's."

The Microsoft OEM license you always get with a brand name computer allows you to legally use an OEM XP CD, or a copy of one in a pinch, of the same version, Home or Pro, whichever applies, along with the Product Key that's on the official Microsoft label on the bottom of the laptop to install or re-install the operating system.
The file (an iso ? ) or files you downloaded from the web MUST be for an OEM CD - the Product Key on the label will NOT work with a Retail or Upgrade CD contents.
You must burn the CD properly so that it's made bootable. A CD-R is the best (most compatible) type of disk to make.
.......

You can boot with the XP CD and choose to Repair Windows the first time you are given the choice - goes to the Recovery Console - and try running several different things, but that often does not help.

Press the number of the Windows installation, then Enter.
Usually that's 1, Enter.

Press Enter when you see the ...Password line.

type: chkdsk /r C: , press Enter.
type: fixboot , press Enter
type: fixmbr, press Enter
type: exit to close the Recovery Console and reboot the computer.
Let it try to boot normally.

If that doesn't help, do the following, if you don't want to lose what's already on C.

You can do the Repair installation procedure (use the second Repair choice in Setup) linked to at the end of Response 5, which is more likely to get Windows working fine again, without you losing the data already on C,
However - nothing can go wrong that prevents you from finishing Setup, otherwise your Windows installation will be trashed, and you will probably NOT have the second Repair choice when you try again . If Setup fails to complete, you can still copy data you don't want to lose to elsewhere before you install Windows from scratch, but you must install it from scratch.

- eject the CD tray, and when there is no disk on it, wipe off the obvious laser lens with a tissue or soft cloth.

- you must NOT be experiencing even a tiny amount of errors reading the ram .
If in doubt, test the ram with a bootable ram diagnostics CD.
If you want to try a memory diagnostic utility that takes a lot less time to run a full pass than memtest86 does, this one is pretty good - Microsoft's
Windows Memory Diagnostic:
http://oca.microsoft.com/en/windiag...
It can be toggled (press T) to do a standard or a more comprehensive set of tests - use the default 6 test one first - if it passes one pass of that, use the latter one. A few of the tests in the latter set are intentionally slower.
If you don't have a floppy drive, see the Quick Start Information at that Microsoft link for how to make a bootable CD of the Windows Memory Diagnostic (you need Windiag.iso - you don't necessarily need to use the program they mention to add it to the CD).

If the ram fails the tests, try removing and re-seating the ram and testing it again.

See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated:
http://www.computing.net/hardware/w...

For a laptop, or netbook, you must remove both its main battery and AC adapter before you do that.

For a brand name computer, see the Owner's or User's manual if you need to - how to remove or replace the ram is usually in that - it may already be in your installed programs. If you can't get into Windows, it may be on a disk that came with the computer, or you can go online and look at it or download it - it's in the downloads for your specific model.

- there must be nothing wrong with the hard drive itself.

Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:
http://www.computing.net/windows95/...

(thanks to Dan Penny for this link:)
Hard Drive Diagnostics Tools and Utilities
http://www.tacktech.com/display.cfm...

If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibility, on another computer if you need to.

If the hard drive itself tests okay, any data problems found can be fixed, one way or another.

Toshiba has no diagnostics program.

You can test any brand of hard drive with the Seagate diagnostics.
.......

If the contents of the XP you used do not have SP3 updates included, and your Windows installation has SP3 updates installed, you will probably have to re-install the SP3 updates.

To avoid many possible problems while installing the SP3 updates...
DISABLE the resident modules (a part that runs all the time in background looking for suspicious activity) of all third party firewall and anti-malware programs, or un-install those programs (you must do that for Norton Products), BEFORE you attempt to install the SP3 updates.

Un-install the SP3 updates if they're listed in Add Remove Programs.

Download the SP3 updates installation from the web and run it in Safe mode, or run it from the official SP3 updates installation CD in Safe mode.


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#10
July 30, 2010 at 22:04:18
Hi.

"Do you always have video while booting until Windows is supposed to load ??
If you don't, if the ram is working fine, your graphics adapter or your mboard is damaged."

well, not when the windows is supposed to load but just soon as the _ stops flickering. just after that there are some information regarding the computer supposed to come up, but they don't.
_______________________________________________
"The usual thing when you choose Safe mode is the lines appear and scroll down quickly, then the last lines are the only ones displayed on the screen, as in, there are far more than 14 lines that are displayed, but only the last ones remain on the screen. Are you sure that there were only 14 lines, or were there 14 lines remaining on the screen ?"

yes there were only 14 lines displayed with some black space below it.
I know they are supposed to be allot more then 14.
__________________________________________________

"type: chkdsk /r C: , press Enter.
type: fixboot , press Enter
type: fixmbr, press Enter
type: exit to close the Recovery Console and reboot the computer.
Let it try to boot normally."

that did not do anything and no errors came up in CheckDisk.
__________________________________________________

"You can do the Repair installation procedure (use the second Repair choice in Setup) linked to at the end of Response 5, which is more likely to get Windows working fine again, without you losing the data already on C,"

I did try to repair it, and the repair went trough with out a hazle,
but when it wanted to restart at it's time where it's supposed to do, the screen came black again like before, and starting it in safe mode just stopped at the same file isapnp.sys
_________________________________________________

"If in doubt, test the ram with a bootable ram diagnostics CD.
If you want to try a memory diagnostic utility that takes a lot less time to run a full pass than memtest86 does"

I did not run a RAM test but just switched the ram out with a working one, it came from a working laptop with the same specifications. and everything is the same as before.
(I changed it before trying to repair the windows)
________________________________________________

"Check your hard drive with the manufacturer's diagnostics."

I check my HDD with 2 tools from Hiren's boot cd.
WD disk checker and Seagate HDD checker, neither of them found any errors on the HDD.
__________________________________________________

"Toshiba has no diagnostics program"

Actually it's a Dell ;-)
And it has diagnostic program, although after few test's
it stops and ask's for the "Dell utilities and driver disk" which I don't have, sadly. I tried to search
for it on the net, but did not find any to this specific model.


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#11
July 31, 2010 at 08:04:47
" "Do you always have video while booting until Windows is supposed to load ??
If you don't, if the ram is working fine, your graphics adapter or your mboard is damaged." "

" well, not when the windows is supposed to load but just soon as the _ stops flickering. just after that there are some information regarding the computer supposed to come up, but they don't."

That's as clear as mud.

Do you always have video while booting until Windows is supposed to load ??

What flickering ?
A blinking cursor on a black screen isn't flickering.
When ?
......

" yes there were only 14 lines displayed with some black space below it.
I know they are supposed to be allot more then 14."

That's also as clear as mud.

Do you see other lines scroll by quickly before you see just the 14 lines ?
........

" "type: chkdsk /r C: , press Enter.
type: fixboot , press Enter
type: fixmbr, press Enter
type: exit to close the Recovery Console and reboot the computer.
Let it try to boot normally.""

" that did not do anything and no errors came up in CheckDisk."

Okay, then running those things did not help.
They often don't.
.....

" "You can do the Repair installation procedure (use the second Repair choice in Setup) linked to at the end of Response 5, which is more likely to get Windows working fine again, without you losing the data already on C," "

" I did try to repair it, and the repair went trough with out a hazle,
but when it wanted to restart at it's time where it's supposed to do, the screen came black again like before, and starting it in safe mode just stopped at the same file isapnp.sys "

Okay, then running the Repair installation procedure did not help. Sometimes it doesn't but it's worth trying.

That not helping indicates your Windows installation is badly screwed up.
....

" I did not run a RAM test but just switched the ram out with a working one, it came from a working laptop with the same specifications. and everything is the same as before.
(I changed it before trying to repair the windows) "

It's a good thing you changed the ram back to what had worked fine previously, because ram that works properly in one computer won't necessarily work properly in another one, unless the mboard is identical.
99% of the time, there's nothing wrong with ram that worked fine previously, although it may have a poor connection in it's slot(s).
The fact that you got all the way through the Repair installation procedure indicates there's nothing wrong with it or it's connection, but it was foolish of you to have not run bootable ram diagnostics .
The Hirem CD may have one or more of those.

"I check my HDD with 2 tools from Hiren's boot cd.
WD disk checker and Seagate HDD checker, neither of them found any errors on the HDD."

Good !

""Toshiba has no diagnostics program""

" Actually it's a Dell ;-) "

Dell does not make hard drives.
Dell, and most other brand name builders, does/do not make most of the components in their computers, including they don't make the motherboards - they're supplied to them by other manufacturers - the mboard merely has the brand name's bios version.
However, it's often difficult to find out who actually made some laptop components.

Toshiba does make hard drives .
The brand of a hard drive in a brand name computer can be any brand, depending on which manufacturer or supplier had the best price at the time the brand name computer was made. Toshiba hard drives can certainly be in Dell laptop computers, and in other brands of computers.
........

"...ask's for the "Dell utilities and driver disk" which I don't have, sadly. "

Dell computers that have XP on them that I've fiddled with usually come with at least an XP re-installation CD, and may also come with a "Dell utilities and driver disk" or similar.
(HP and Compaq computers with XP on them often come with the XP re-installation CD and a "Application and Driver Recovery" disk or similar. )
You can't download the complete contents of that "Dell utilities and driver disk " CD or similar from the Dell site - it's specific to your model or to a small group of Dell models. It's only available as one of the CDs in a Recovery CD set.

If your Dell model is not more than about 5 years old, you can often order the proper Recovery disk set from the brand name's web site. If you can get that, it's usually much cheaper than even an official regular Microsoft OEM XP Home CD.
If it / they are no longer available from Dell, there are a small number of sites on the web that have collected the original Recovery CD sets, and offer them for a similar cheap price.
.....

Your only choice now is to install Windows from scratch from an OEM XP CD, or if you have the Recovery disk(s) that came with your exact model, use those.

If you were thinking of getting a larger hard drive, now is the time to get one. Your laptop uses an IDE hard drive. If the laptop was made after about 2002, the bios supports any size of hard drive, despite the fact it appears your model never originally came with a hard drive larger than 120gb.
...

If you have data on the drive you don't want to lose....

- you do not need to be concerned about anything you can easily download from the web again, or anything you have the installation disks and possibly the installation key or code for, although you may want to copy just the personal data from those installations (e.g. files newer than the newest ones in the original software - often all the files or most of them that were originally installed have the same date.)

- you can buy an inexpensive laptop ide (2.5") to desktop ide (3.5") data/power adapter and connect your hard drive to a desktop computer that has an IDE header internally.

- or - for a bit more money (~ $30 and up) , you could buy an external hard drive enclosure for 2.5" IDE drives, and connect it to any computer via a USB connection, or to a firewire or eSATA connection if the computer and the external enclosure have the port for that. E.g. I recommend Vantec ones.

The latop hard drive is set to master by default, when no jumpers are installed on . To set it to cable select, or to slave, you need to install a tiny jumper on a certain two pins, and the drive usually does not have the jumper or come with one. If the drive is connected via an adapter to an IDE data cable on a desktop computer, if there is another drive on the same data cable, it's easiest to disconnect the data cable connector to other drive if you don't need it to use the operating system, or to set the other drive to slave.

If you have only an XP re-installation CD that came with the computer, or only a regular Microsoft OEM XP CD (it must be one of those in order for the Product Key on the Microsoft label to work with it - be accepted by Setup, otherwise you need the Product Key that came with the CD)....

The Dell XP re-installation CDs I've examined have contents identical to that on a regular Microsoft OEM CD, that has or doesn't have the same SP updates included, except that there are three OEMBIOS.xx_ files that are the same size or nearly the same size that are very different internally. So, it's almost the same.
Similar CDs for HP and Compaq computers I've examined have the same situation. I recently re-installed XP on a HP dv5000 series laptop, Setup automatically used a Product Key different from the one on the label, I don't if that applies to the Dell CDs, but otherwise the XP re-installation CD does not install drivers that are not built into the contents of a regular OEM XP CD.
....

Whatever XP CD you use, you DO NOT have to make just one partition on the hard drive.

Setup defaults to making only one partition on a hard drive.
The problem with that is if you ever need to re-load Windows from scratch, you lose everything on the partition Windows was installed on, and when you have only partition on the hard drive, that's everything on the drive - unless you copy the data you don't want to lose to elsewhere BEFORE you install Windows from scratch (most people don't bother, and lose all their data) .
If you're installing XP from a regular CD, it's recommended you make at least TWO partitions on the drive.
How to make more than one partition on a hard drive, when you're installing Windows on a blank hard drive, or when you are deleting the existing partition(s) on a hard drive before you run Setup .....
See Response 3:
http://www.computing.net/answers/wi...
.....

XP doesn't have the drivers built in for most things that first came out after XP was first released, circa 2001, and it doesn't have some of the drivers built in for things made before that.

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.

Load the main chipset drivers first.

Then you go to the Dell web site and get the specific drivers for your system, and optionally, the Dell programs you want to install, listed in the software downloads for your specific model.

If the XP CD does not have drivers built in for the network adapter you're using to access the internet, Setup will not be able to Activate Windows near the end of Setup over the internet.
In that case, you can either phone Microsoft, or you need to get at least the network adapter drivers you need on another computer, install them on your computer. If the adapter is built in, get those from the Dell site in the downloads for your model.

If you're using a wireless adapter, if you have the CD for it, install the drivers using the installation program on that; if you don't have the CD, download the proper installation file. Then you need to set the settings for the wireless adapter so that it can connect wirelessly to whatever it connects to. E.g. if you connect to a wireless router, you need to use the same code or password as in the settings for the wireless connection on the router. If you don't have another computer connected to the same router, you must use a network cable between the laptop and the router in order to access the router's configuration.

In either case, DO NOT install the software for the network adapter when New Hardware pops up - CANCEL that, and let the desktop load fully, then run the proper installation program.
.......

If your XP CD does not have SP3 updates included.....

See Response 6
http://www.computing.net/answers/wi...
starting at
"If your XP CD does not have SP3 updates included, the best time to load them is right after you have installed Windows from scratch...."



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#12
August 7, 2010 at 20:17:53
I formatted the laptop and it works as a charm now.

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#13
August 8, 2010 at 07:45:56
We're glad to hear you found a solution, but you probably didn't need to install Windows from scratch.

XP doesn't have the drivers built in for most things that first came out after XP was first released, circa 2001, and it doesn't have some of the drivers built in for things made before that.

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.

Load the main chipset drivers first.
.......

If your XP CD does not have SP3 updates included.....

See Response 6
http://www.computing.net/answers/wi...
starting at
"If your XP CD does not have SP3 updates included, the best time to load them is right after you have installed Windows from scratch...."


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