|I did. Here is what the supplier said. I think the battery is ok. The problem is on the dell side IMO.|
However, from the description of the problem, it seems that the system is still looking for the original battery, and in turn, is not accepting this latest battery as a valid replacement. You may need to update your BIOS/Controller to resolve this issue. You may want to try this:
Windows may not detect the battery properly or may display the following error message:
The system has detected an incorrect battery for this unit
The battery properties will not function properly.
Perform the following steps to correct the battery detection in Windows:
Turn off the notebook PC.
Remove the AC adapter from the notebook.
Remove the battery from the notebook PC.
Reconnect the AC adapter to the notebook PC.
Turn on the notebook PC.
Wait until Windows has completely started and the desktop icons appear.
Insert the battery into the notebook PC.
Windows will properly detect the battery and the battery should charge normally.