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Laptop Keyboard

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Name: tambes
Date: December 21, 2007 at 00:00:29 Pacific
OS: XP
CPU/Ram: 1.8ghz/1gb
Product: HP Compaq nx6325
Comment:

Hi
for some reason or other the keyboard of my laptop suddenly stopped working. I mean none of the keys work. External USB keyboard works fine.
Contacted HP and they suggested replacing the onboard keyboard, which I did. But this made no difference. So according to hp if replacing the keyboard fails than it has to be the system board. I replaced the system and again keyboard still failed to respond. Thinking that perhaps it might be a DOA replacement system board I returned it to hp and got yet another board.
I installed this second "new" board and hey presto the keyboard worked, but only for half an hour. Then gradually I started to lose sections of the keyboard and within 2 hours the keyboard stopped working completely. HP don't have any more answers.

Anybody any other suggestions. Apart from buy a new laptop 'cause they are dirt cheap these days. I mean I don't want to get rid of this one as I am too comfortable with it.

Thanks for any help.



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Response Number 1
Name: Dumbob
Date: December 21, 2007 at 00:49:36 Pacific
Reply:

What shows up in Device Manager? any yellow "!" or "?" ?

Try removing the Keyboard in DM, then reboot.
Windows should redetect and reinstall hardware & software.

Check KB plug for loose or bent connectors.

What about excess heat buildup? ??

There is nothing to learn from someone who already agrees with you.


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Response Number 2
Name: Razor2.3
Date: December 21, 2007 at 00:50:33 Pacific
Reply:

Is the PSU and battery good?


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Response Number 3
Name: tambes
Date: December 21, 2007 at 05:08:49 Pacific
Reply:

Hi
Thanks for your responses

To answer your questions
dumbob - in device manager all working OK
I have in fact reinstalled the OS and the drivers from the original HP backup. made no difference. I know the keyboard itself is ok as I tested it at work on a similar model (same part number) and works a treat.

Razor23 - PSU and battery both relatively new.


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Response Number 4
Name: Razor2.3
Date: December 21, 2007 at 06:38:11 Pacific
Reply:

I tend not to look at the internals of laptops, so ignore this if its irrelevant, but have you tried a different keyboard ribbon cable?


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