Laptop keyboard shift keys don't work

December 1, 2013 at 08:11:11
Specs: Windows 7
laptop has recently been mended. it was completely dead but this has happened when it was returned and i don't think it's a hardware problem because it' both shift keys

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December 1, 2013 at 13:58:55
Does caps lock work?

have you tried fn f12


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December 1, 2013 at 23:45:41
Yeah, are those the only keys that don't work? See if they work in safe mode.

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December 4, 2013 at 08:42:43
hi, thanks for your reply. yes the caps lock works and i tried fn and f12 but it's the same. mog

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