Solved laptop gets hot, it says, and closes down?

January 29, 2013 at 22:46:26
Specs: windows 7, i7
My 2010 HP DVDt7 laptop w/ i7, 8 GB memory, 7500 RPM and intel graphics has been doing OK, Still I have 1 month warranty left, shut down due to overheating, it said. Cleared air vents and thought was OK. Never got hot before this and it sits on a cooling fan pad. Afraid it might do it again with important work open. If it's not the vents what could cause it to overheat although it still feels warmish under bottom?

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#1
January 29, 2013 at 22:53:25
✔ Best Answer
Get it seen to under warranty before it expires! Don't try to fix it yourself, let HP sort it out, that's what warranties are for. Too bad you bought an HP, they have a poor reputation, but unfortunately their low prices make them attractive.

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#2
January 29, 2013 at 23:10:01
Whats the best reliable brand laptop model to have now in the 17" range?

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#3
January 29, 2013 at 23:56:45
It normal for them to get hot after a while. All u need to do is a good spray from compressed can air to all fan vents. What are the temps? HP will not replace your machine they will do the same thing with compressed air can.

You know the real meaning of peace only if you have been through the war.


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Related Solutions

#4
January 30, 2013 at 11:59:23
Could be CPU heat sink, or fans, blocked with dust.

However, if you interfere you might lose out on warranty.

Always pop back and let us know the outcome - thanks


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#5
January 30, 2013 at 17:32:27
"Whats the best reliable brand laptop model to have now in the 17" range?"
Every brand has its lemons, that doesnt just apply to computers.

larry


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#6
January 30, 2013 at 17:40:25
larryf215

Best raise a new post as this is nothing to do with the issue raised in this thread.


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#7
January 30, 2013 at 17:53:41
It is more than likly dust in the fan. A friend of mine had his laptop worked on thru Dell. It was in home service and the tech pulled out dust from the fan. His laptop was getting hot but now shutting down. There was a good bit of dust in his fan. That may be what it is. I would get it checked out. And as far as the brand. I have an HP Desktop and I have not had any issues. Just the hard drive failing but most drives fail.

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#8
January 31, 2013 at 00:10:36
Guys i think he solved (by compressed air can, his previous thread was deleted) the problem but he is worried it might happen again.

You know the real meaning of peace only if you have been through the war.


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#9
January 31, 2013 at 00:18:44
Bingo! You got that right. Also, the cooling pad fans weren't lined up right. I hope. But still shut down way to fast. Not even 1.5 hours?

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#10
January 31, 2013 at 09:31:27
So, have we got this right - the situation is better but it still shuts down within 1.5 hours having cleaned everything including the CPU heatsink?

Always pop back and let us know the outcome - thanks


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#11
January 31, 2013 at 12:24:20
I think the shut down occurred because the cooling pad fans were't directly under the hot spots. But even still it never shut down before and within a hour and a half? Not really going full out or hard on the laptop then.

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#12
May 27, 2013 at 00:09:22
HP rended up replacing the fan. Thanks

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#13
May 27, 2013 at 06:11:17
Makes sense - fans don't fail often so maybe that's why none of us thought of that.
Thanks for popping back to let us know.

Always pop back and let us know the outcome - thanks


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