2 laptops tried and both say "device installed properly and functioning properly" yet cannot read or write to floppy drive (Mitsubishi portable floppy). Light goes on. Floppy reading noise can be heard.
Have tried to open floppy files in Word. Have tried My Computer where it just keeps telling me to format the floppy disk.
Word and email files are on floppy disks and I just want to read them, and maybe transfer them to laptop hard drive.
I've seen this question posted on many sites, but have found no responses. Have tried all trouble shooters (Microsoft. Toshiba. Mitsubishi.)