I have service through verizon wireless and my computer (LAN connection) shows that I am connected to my modem, but I cannot get access to the internet through my web browser. I have internet access on my other computer. I have talked with two different verizon wireless tech supports, and after running numerous tests I have been told by both that the problem is with the internet browser on my computer. I was told by both people to contact HP about my computer. Unfortunately my warranty just expired. Any help would be greatly appreciated.

If you removed any spyware lately you may want to use winsock Fix http://www.majorgeeks.com/download4... That should get you going Hopefully my advice will help you...Please post back with your results....thanks

I downloaded winsock fix and transfered it to my problem computer and rebooted my computer after it downloaded and still had no luck. Thanks for the suggestion. Can you think of any other suggestions?

What kind of modem is it? Life is more painless for those who are brainless.

Its a Westbell 32715. The modem works fine with my other computer. When I take the ethernet plug out of my laptop and stick it on my desktop I can't get the desktop internet to work (LAN line shows that it is connected). I typed in "CMD" in the run menu of my computer. I then put the comand "ping yahoo.com" and it shows that my computer is connected to the website, but for some reason when I open my web browser I can not access the internet.

Did this ever work? Have you installed the Verizon software on your machine? Life's more painless for the brainless.

Try turning off your firewall and connecting, see if you can get online and post back Hopefully my advice will help you...Please post back with your results....thanks