|I was Dell certified at one point & worked for a large company. |
What I think Dell did is played musical Motherboards (as well
as other used parts like HDDs). To me, I think they would
send refurbished (a.k.a. used) motherboards for replacements
instead of new ones. I FEEL YOUR PAIN. The Dell folks can
be real morons - don't take any of their crap.
I have a customer who had a 1 month old Inspirion - bad HDD
(Western Digital 320 Gb SATA). They sent another HDD
(Fujitsu HDD I think). 2 mos later THAT HDD died! It's a
racket! She's on her 3rd HDD in less than 6 months. The rest
of her system appeared to be ok, but, give me (her) a break.
Re: "Zone Alarm and PC Tools Spyware Dr."....what about
ANTIVIRUS; you ARE using an up to date antivirus
package I hope?
You could boot from the Dell Diagnostics CD and run tests on
all the hardware. Hard to pinpoint what your issue might be.
Yea, $2 G's for a craptop is too much; they just don't hold up
like desktop units.
Just another stupid saying...