Keyboard Not Working When Booting Windows

April 5, 2011 at 01:45:25
Specs: Windows XP Home, 1 GB
Logitech K120 Keyboard Is Not Recognised Upon Windows XP Startup

Recently my PS/2 keyboard had lost a couple of its pins rendering me without access to my computer as I require a keyboard to enter my account password.

So I purchased a Logitech K120 keyboard to replace the broken one. However, it is a Plug and Play USB keyboard which is recognised by BIOS but not by Windows when I boot up. Right around the startup screen with the famous Windows logo it no longer responds. If it were to respond by the user login screen, my computer first requires a System Key making that impossible.

I have perused through BIOS so desperate to even pick and try some of the settings with no luck. I went through various options from PNP/PCI CONFIGURATION, CHIPSET FEATURES SETUP, BIOS FEATURES SETUP, INTEGRATED PERIPHERALS, tried combinations, etc. And I am now typing to you from a bootable CD in Linux.

If there are options I can set in Bart PE or Falcon Four, I have those bootable disks.

I am certainly not going to weld the pins back onto the PS/2 keyboard, so is there anything, from my situation, I can do or try to get my USB keyboard functioning in Windows?

Thank you very much,
Your help is greatly appreciated.

See More: Keyboard Not Working When Booting Windows

Report •

April 5, 2011 at 10:04:12
Make/Model of PC?

Broken PS/2 pins on KB connector are where, stuck in the PS/2 port on the PC? If no, why not try another PS/2 keyboard? Find a friend, enemy, PC shop, salvation army store and get an old PS/2 KB.

Sometimes when a new USB HID (human interface device) is attached to a PC, it takes a few minutes for the system to find it. If it doesn't, try a different USB port (back, front, etc etc).

MOOOOooove! OH and you're welcome!

Report •

April 5, 2011 at 10:41:38
I too would find a ps/2 keyboard. Start the computer, then plug in the usb. A new hardware found message should come up. Leave both connected. Shut down. Unplug the ps/2 and restart.

You can plug in or out a usb at any time but not a ps/2. Computer must be off to connect or disconnect a ps/2

Garage sale $1.00

Report •

Related Solutions

Ask Question