Solved itunes is not responding when icon is clicked

January 9, 2013 at 15:06:00
Specs: Windows Vista
When I clicked on my itunes icon to open up on my computer this pops up...."This copy of itunes is corrupted or not installed orrectly. Please reinstall itunes." Is my computer corrupted or ITunes? Not sure if I have lost all music as I cannot access itunes to find out. Thank You, Rechelle

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#1
January 10, 2013 at 00:30:42
✔ Best Answer
The error message indicates that it's iTunes that's corrupted. That may be as far as the corruption goes if other applications open okay. The fact that Windows is still running is also a good indication that the corruption hasn't affected anything else. I would expect Windows to refuse to start if corruption was widespread.

Your music tracks are not actually in iTunes, they are in your Windows user account folder (My Music). iTunes merely keeps a library or database of shortcuts to those music tracks. The worst that will have happened is that your iTunes Library is corrupted.


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#2
January 11, 2013 at 23:34:18
Thank You Phil22. Has helped me understand but I'm not sure how to fix.Do I need to reinstall itunes?

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