Can anyone tell me why I am suddenly getting an I/O device error when I try to open my western digital usb external drive in my computer please? It was working fine. I am stumped!! Thanks
Brdiebee
I got an error like that when my MOBO USB driver became corrupted. It resolved when I reinstalled the drivers. Other things that could caaue this include a bad USB port, bad USB cable, bad USB/IDE converter in the enclosure, bad HDD in the external enclosure.
Thanks. Could you tell me exactly what I am looking for in device manager driver wise please? Do I uninstall drivers or rollback? Thanks for your help.
Bridiebee
You may or may not see anything in Device Manager to give you a clue. The USB 2.0 are "enhanced" USB devices. If they are badly corrupted, you may see a big "!" over them or they may not be present at all. Reinstalling the MOBO drivers is easy.
Hi
Do I unintsall the Motherboard drivers first? Please can you tell me how to do this?
Thanks
Bridiebee
Sorry forgot to add. The same thing is happening when I plug it into my laptop (cant be both motherboards surely??). I have tried numerous usb ports too.
Thanks
If it happens with another computer, a device problem is likely: bad USB cable, bad USB/IDE converter in the enclosure, bad HDD in the external enclosure.
Its back in My Coomputer now but with same error. I have just noticed that my printer Card reader has taken Drive E which is the drive my external drive usually uses. Both the card reader and the external drive are at location 0. Does this mean anything?? Reassign a drive letter to one of them??? How?? Is this the answer maybe?
thanks
bridiebee
If it happens with another computer, a device problem is likely: bad USB cable, bad USB/IDE converter in the enclosure, bad HDD in the external enclosure.
