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I/O Error WD External Hard Drive USB

June 8, 2006 at 07:03:59
Specs: xp pro, athlon 4200

Can anyone tell me why I am suddenly getting an I/O device error when I try to open my western digital usb external drive in my computer please? It was working fine. I am stumped!! Thanks
Brdiebee

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#1
June 8, 2006 at 07:07:13

I got an error like that when my MOBO USB driver became corrupted. It resolved when I reinstalled the drivers.

Other things that could caaue this include a bad USB port, bad USB cable, bad USB/IDE converter in the enclosure, bad HDD in the external enclosure.


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#2
June 8, 2006 at 10:05:26

Thanks. Could you tell me exactly what I am looking for in device manager driver wise please? Do I uninstall drivers or rollback? Thanks for your help.
Bridiebee

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#3
June 8, 2006 at 10:14:10

You may or may not see anything in Device Manager to give you a clue. The USB 2.0 are "enhanced" USB devices. If they are badly corrupted, you may see a big "!" over them or they may not be present at all. Reinstalling the MOBO drivers is easy.

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Related Solutions

#4
June 10, 2006 at 04:27:42

Hi
Do I unintsall the Motherboard drivers first? Please can you tell me how to do this?
Thanks
Bridiebee

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#5
June 10, 2006 at 04:29:24

Sorry forgot to add. The same thing is happening when I plug it into my laptop (cant be both motherboards surely??). I have tried numerous usb ports too.
Thanks

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#6
June 10, 2006 at 05:24:51

If it happens with another computer, a device problem is likely: bad USB cable, bad USB/IDE converter in the enclosure, bad HDD in the external enclosure.

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#7
June 10, 2006 at 06:05:38

Its back in My Coomputer now but with same error. I have just noticed that my printer Card reader has taken Drive E which is the drive my external drive usually uses. Both the card reader and the external drive are at location 0. Does this mean anything?? Reassign a drive letter to one of them??? How?? Is this the answer maybe?
thanks
bridiebee

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#8
June 10, 2006 at 06:10:10

If it happens with another computer, a device problem is likely: bad USB cable, bad USB/IDE converter in the enclosure, bad HDD in the external enclosure.


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