Solved I'm getting amessage that computer cannot connect to printer

Hewlett-packard / P7-1436s
September 13, 2015 at 18:22:28
Specs: Win10, 3.0 ghz/6 Gigs RAM
Canon mg3220 cannot connect. I am getting a message that my computer cannot connect to my printer. I have tried repeatedly. Printer is plugged in and turns on when manual button is pushed (normally turns itself on when print command is clicked). I have checked that the USB cord is plugged into both the printer and the computer and that it is tight. I upgraded my computer from Win8.1 (prior Win8) to Win10 (upgrade went flawlessly) about 5-6 weeks ago but the printer has worked fine as recently as two nights ago. My set up is a desktop and does not get moved around. Printer and computer are two years old.

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September 13, 2015 at 18:36:30
✔ Best Answer
Try going to the Canon website and download/install new drivers.

Don C

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September 14, 2015 at 16:54:20
The new printer driver worked. I don't understand why the printer stopped working in the first place. I had about convinced myself that it was the USB cable. Thankyou - I didn't consider that it could be a driver problem. Thanx to dcutl002.

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