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I restarted my computer and boom...

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Name: Chris
Date: November 13, 2003 at 07:19:59 Pacific
OS: XP
CPU/Ram: Athlon 1.7 512 PC 2100
Comment:

I installed the new windows update and decided to restart my computer. It turned off but now will not send anything to the screeen. The screen is all black and saying "no data". I tested the screen on another computer I have and it does work.

However, when I plug it up to the computer i get "no data" on the screen. I have a ATI radeon 9700 which is about 6 months old.

Do you think it could be my video card or my ram?

I computer has power and everything, and I switched the RAM slots but no help.




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Response Number 1
Name: Stuart
Date: November 13, 2003 at 08:37:32 Pacific
Reply:

I would check your video cable first. You will probbaly still get the No Data message as this is produced by the monitor when there is no signal to the monitor.

Stuart


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Response Number 2
Name: wawadave
Date: November 13, 2003 at 10:06:02 Pacific
Reply:

hello
you might try booting to safe mode and do system restore.do you rember witch windoz update?its nice to know witch new windoz update is killing systems now so we can warn people not to use it.
you may need to try rebooting with xp cd in drive and useing recovery consol if safe mode dont work.
dose bios post? or just completely dead system?
do you have onboard vidio or vidio card?


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Response Number 3
Name: gene
Date: November 13, 2003 at 11:35:45 Pacific
Reply:

Do you get a POST beep? If not, you have a hardware problem.


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Response Number 4
Name: chris
Date: November 13, 2003 at 12:04:19 Pacific
Reply:

I cannot do any type of restore since the screen is blank.

The screen is not broken because I tested it on another working computer.

I do not know what a POST beep is, however I am assuming it is the beems you get when your computer is starting up.. and no I do not have any type of keep of any kind when I start up the computer.

So it is a hardware problem.

I dont know too much about computers however I am assuming it is either RAM, Vid Card, or motherboard.

My Vid card is 3 months old so can I eliminate that as a possible problem?

RAM and motherboard are my prime suspects, any way you tell if these are working or not working without another computer around?


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Response Number 5
Name: gene
Date: November 13, 2003 at 12:09:43 Pacific
Reply:

Normally RAM or video adapter problems cause multiple beeps.
A power on self test (POST) is a single beep.
It's probably the motherboard, CPU or power supply. Disconnecting all drives and pulling all cards will eliminate them as the problem. You should still get a POST beep with only the motherboard/CPU operating.


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Response Number 6
Name: chris
Date: November 13, 2003 at 12:28:48 Pacific
Reply:

i unpluged everything so now it is just power suuply, motherboard, and cpu....

still no beep


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Response Number 7
Name: gene
Date: November 13, 2003 at 13:42:47 Pacific
Reply:

The next step is swapping.


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