I have a document scanner SVP4100, windows XP won't detect

May 16, 2012 at 21:11:46
Specs: Windows XP
computer cannot detect SVP4100 scanner? The svp4100 does not need any drivers. However I can't get my cpu to detect it. Keep asking whether my cables are plugged up properly or to restart my computer. All these are good. When I plug the scanner to my computer the scanner gives me a USb mode and nothing else. Can any one tell me what to do? New batteries.

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May 17, 2012 at 03:14:45
Do you mean the SVP PS4100 Handyscan Portable Scanner as featured here?: http://www.svpcam.com/product_p/por...

If it used to work okay on that same computer, the scanner is probably faulty.
Try it on a different computer if possible. If it doesn't work on that one either, it sounds very much like it's faulty.

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