i had 4gb ram, now i only have .82gb

October 22, 2012 at 20:17:51
Specs: Windows 7sp1, i3-2130M@2.1gz with4gb RAM
i have a HP 630 Notebook pc... INTEL (R)CORE(TM) i3-2130M @ 2.1ghz.with 4GBRam... all of a sudden while it was on, it slowed right down... now it says i have .8gb ram for some reason... what the hell do i do to get it back working like a rocket....Why, its not even letting me perform a factory preset now... GRRRRR. HELP ME PLEASE

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October 22, 2012 at 20:41:00
Check in BIOS how much memory it shows there.
Run Memtest86 via a bootable CD to both see how much memory it shows and if it finds any errors.
Open the bottom access panel and reseat your memory modules and see if that helps.
If this does not help and the laptop is under warranty, contact HP.
Even it it is not under warranty, the memory may be under warranty by the vendor depending on the vendor and their agreements with HP.
Post back results.

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October 23, 2012 at 11:15:59
Do NOT do a "factory preset". Did you reboot? Did you check for signs of overheating?

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