I did a RAM upgrade-then I couldn't boot up

January 25, 2010 at 08:26:59
Specs: Windows XP
I have an old desktop Gateway, Model DX110S. It has 384MB of RAM-2.8GHz. It was kinda slow running software and the virus protection, so I decided to add more RAM. I bought a 2GB module and replaced the existing modules (two slots). It would not "boot up". I then tried all the combinations (the new one and one old one). I then 'pulled' the new module, put the originals back in. It works like before.

Did I get a "bad" new module or did I (somehow) order the wrong replacement part?
Newegg had the replacement part as {Kingston 2GB 240-Pin DDR2 SDRAM DDR2 533 (PC2 4200) Desktop Memory model KVR533ED2N4/2G}

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January 25, 2010 at 08:55:20
You should always check the amount & type of RAM that's supported BEFORE you buy anything. Your system has two memory slots, max of 1GB per slot, total max of 2GB. A single 2GB stick is NOT supported. And you probably should have gotten PC2-5300 (DDR2-667) rather than PC2-4200 (DDR2-533).



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January 25, 2010 at 09:37:47
Thanks much!!! I got the "4200-single 2GB" information from Best Buy rep. I should have done more "homework" online. It is costing me a "restocking charge", but you have taught me something (and education-costs)!!

thanks again!

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