|For the THIRD TIME, |
Did you look to see if there is anything in Event viewer?
See response 8.
If there are errors there, that information could be very useful!
If what I have found on the web is typical, the part of the Dr Watson log file you copied and pasted here was only the first bit of it.
You open the log in Notepad and use Search - Find to search for: fault
If you don't see it find a line that begins with FAULT, then click next repeatedly, until you DO see the line that begins with FAULT.
But - I have come to the conclusion it doesn't matter much. Don't bother.
You have a very generic error.
Some program is causing a
Exception number: c0000005 (access violation)
That is an extremely common error.
It may be caused by explorer.exe itself, or more likely, by some program that needs to use explorer.exe.
You have not said so specifically but I believe you are finding right clicking on the drive letters in Windows Explorer works fine.
I have seen this situation before - where right clicking on drive letters in My Computer does NOT work normally but it DOES in Windows Explorer - on someone else's computer, and I eventually fixed the problem. However, I don't recall at the moment what I did. I probably made some notes on paper or in a text file but I would have to search for them.
Off the top of my head, you could try this.
Running SFC (system file checker) might fix your problem, and running it can do no harm.
Your Windows CD must have SP2 updates included on it. If it does, it has SP2 printed on the original CD.
Insert the Windows CD in a drive.
Start - Run - type: cmd (click on OK or press Enter)
(the reason for doing that is if you get any error messages, they will often display in that black window, even if they disappear right away before you can read them in Windows)
type: sfc /scannow (press Enter)
(a space after sfc)
SFC will then check essential system files that are on your system and compare them to ones on the original CD. If any are found to be corrupted or miising, they will be replaced.
SFC has bugs in it.
You will probably have to sit in front of the display to make sure it finishes - e.g. it may take 20 minutes.
It is likely you will be prompted to insert a Windows CD that has a description that sometimes is NOT the version you have, and that version may vary. The only important common denominator is the Windows CD must have SP2 updates included on it if SP2 updates or SP3 updates have been installed on your system, otherwise SFC will not accept the CD as being the one it wants, and SFC will never fiinish.
Just click on Retry or simlar as many times as it takes to get all the way through and finish it's progress, indicated by it getting to the end of the green bar in the progress display that popped up.
If you have SP3 updates installed, that may not happen to you at all.
You will probably get no messages about what it is doing, or whether it replaced files or not.
When it has finished,
remove the Windows CD,
reboot the computer,
and see if your problem is still there.