Solved I burned a data disc.and all of it disappeared

August 28, 2013 at 12:24:50
Specs: Windows 7 ultimate x64 bit
It worked well for over 3 weeks. then all of a sudden I went to load it and I could only see 1 file.
I clicked on the file to open it and it was empty. So sometimes I forget to uncheck the show hidden folders and files in the folder options. It wasn't that and the properties says the disc was at full amount of storage used. Please help with any ideas , thoughts/ suggestions. Thank you!

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✔ Best Answer
August 28, 2013 at 17:17:18
Thanks for the detailed explanation.

In all honesty I can't really say what went wrong or why it happened. There are a number of possibilities.

A dirty or scratched DVD is possible and you could try washing it in warm water and washing up liquid (working from inner to outer on the underside rather than in circles). Dry thoroughly with kitchen paper and try again. Having said that I would not trust a DVD that has had issues and try to get the data retrieved if it was not already held elsewhere.

The lenses on the drive could be dirty. There are cleaning kits available that use a CD with pads upon which you apply cleaning fluid.

Sometimes drives can be fussy about brands too.

Lastly the CD drive itself could be on the way out. I gradually collected burning issues at one time (having tried all the above ideas with "some" success). After I changed the drive I never looked back.

Always pop back and let us know the outcome - thanks

message edited by Derek



#1
August 28, 2013 at 13:07:43
Unlike you, no one reading this has any prior knowledge of what you were trying to do, Consequently we have no idea what it is.

If you explain in a little more detail of what you were doing them someone might come up with an answer.

Stuart


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#2
August 28, 2013 at 15:35:14
Was it a CD-R, DVD-R, CD-RW, or DVD-RW?

What sort of file types were recorded onto it?

RW's (re-writable's) tend to be unreliable.

If you still have the data burn it onto a CD-R or DVD-R.

Otherwise something like "ISO Buster" (free version) might be able to get the data off it.

Always pop back and let us know the outcome - thanks


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#3
August 28, 2013 at 16:50:38
I was using a Dynex brand DVD-R CD to transfer files onto such as videos and pictures from my SD cards to the DVD-R cd. So in all evidence I guess I would just say I was making mass data cd's to be used on other computers / pc's .

The last one I had to burn files to went as smoothly as the rest and worked just as well .I had left for 2 weeks for vacation and when I got home , I went to finish adding the required vids and pics from the recent trip and there was nothing showing up on that cd other than that one folder that shows up empty, and under properties the disc was showing it was around 3/4ths full. So I am befuddled as to why it shows the data but no direction to see it. I hope I have explained it a lil better to where as ppl can understand exactly what I mean. Thanks for getting back to me to let me know.


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Related Solutions

#4
August 28, 2013 at 17:17:18
✔ Best Answer
Thanks for the detailed explanation.

In all honesty I can't really say what went wrong or why it happened. There are a number of possibilities.

A dirty or scratched DVD is possible and you could try washing it in warm water and washing up liquid (working from inner to outer on the underside rather than in circles). Dry thoroughly with kitchen paper and try again. Having said that I would not trust a DVD that has had issues and try to get the data retrieved if it was not already held elsewhere.

The lenses on the drive could be dirty. There are cleaning kits available that use a CD with pads upon which you apply cleaning fluid.

Sometimes drives can be fussy about brands too.

Lastly the CD drive itself could be on the way out. I gradually collected burning issues at one time (having tried all the above ideas with "some" success). After I changed the drive I never looked back.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#5
August 28, 2013 at 18:05:22
I will be trying all said suggestions from above. I'll let ya know if I happen to make any breakthroughs. Thanks again for the inquiry to my issue and for taking the time to help.I'll ttyl bud.

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#6
August 28, 2013 at 18:46:55
What burning software are you using?

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#7
August 29, 2013 at 00:23:28
Jus windows media player

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#8
August 29, 2013 at 03:06:48
Hi Joker, you refer to both DVD and CD often in your posts.

Please bear in mind they may look similar, but are different.
e.g. a DVD holds far more information than a CD.

Generally a DVD drive can read DVD's and CD's, whereas a CD drive can only read CD's.

Good Luck - Keep us posted.

message edited by Mike Newcomb


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#9
August 29, 2013 at 09:49:59
When writing to a Writable optical disk you can have multiple sessions or just one. Either way, the disk eventually must be finalized. If you did not close a session that could explain why you can see the files.

See the MS link below that explains how WMP works. You would be better off using a third party burning program. There are many available.

http://support.microsoft.com/kb/307911


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#10
September 1, 2013 at 01:32:33
Thanks everyone for the great information and advice. Much appreciated.

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