We frequently get similar requests about removing unknown passwords that were set in the bios of a laptop or netbook.
In most cases, a legitimate computer user would have posted another post in this thread by now, saying they ARE the legitimate user. We suspect that the vast majority of people who ask how to remove unknown system access or hard drive access passwords that were set in the bios of a laptop or netbook are eiither trying to access a computer they don't own and shouldn't have the right to access, or the computer or the hard drive was stolen.
If denise87 has a modern laptop or netbook (less than about 12 years old), and if the password was set in the bios
- password resetting prgrams or universal passwords or similar that worked for models older than that do not work for modern laptops
- the password info is stored on a flash chip on the mboard, not on the bios/cmos flash chip, that cannot have the user contents erased by removing the power to it.
- if the password is a hard drive access password, info about that is stored both on that flash chip and on the hard drive in an area that cannot be erased by re-formatting or wiping the hard drive. In most if not all cases, you can't re-format or wipe the hard drive unless you can access it. A passworded hard drive that had it's password set in the bios is not accessible on other computers that have no hard drive access password set in the bios Setup.
- in any case, re-formatting or wiping the hard drive won't remove passwords set in the bios..