HP TouchSmart TM2T Touchpad Not Working

Hewlett-packard Touchsmart tm2t tablet p...
May 14, 2010 at 13:31:48
Specs: Windows 7
I've had my HP for about 2 months now and
the touchpad suddenly stopped working. I've
tried a number of methods to try and fix it but
I've had no luck. I've tried:

1. the fn + f7 function and also checked to
ensure the touchpad is not turned off (no
amber light)
2. Uninstalling the driver & downloading and
reinstalling the one from the HP site
3. Uninstalling the driver & downloading and
reinstalling the one from synaptics' site
4. Uninstalling the driver & letting windows
seach and install a driver on start up
5. Doing a full system restore to its original
factory settings

I assume that the touchpad is working properly
since it is detected by windows so that the
driver could be downloaded. Also, Synaptics
PS / 2 Port Touchpad is listed under hardware
when I go to Control Panel > Mouse but when I
go to Device Settings the touchpad is not
listed therefore I cannot enable it. I've also tried
clicking the reset device button and still
nothing. Can anyone help me fix this?

See More: HP TouchSmart TM2T Touchpad Not Working

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May 14, 2010 at 14:10:48
I assumed you have already read the User's Guide shipped with this computer. If so, first work through THIS HP Guide. If no joy, go HERE and read the related articles. If still no joy, consider contacting HP Technical Support for help since you had this for just two months. It is still under the manufacturer's warranty and shouldn't cost you anything.


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