Computing.Net > Forums > General Hardware > hp psc slows computer

Computer Problems? Computing.Net has over 1,000,000 posts about all things technology related! Click here to start participating now! Also, check out the New User Guide.

hp psc slows computer

Reply to Message Icon

Name: Malu
Date: May 31, 2005 at 23:05:24 Pacific
OS: XP SP2
CPU/Ram: 2500+/1GB PC2700
Comment:

Hi,

I reformatted because windows kept hanging. After a clean install everything went well until I installed the hp psc 1200 series program suite.

The problems were back:
-Start menu taking 2-3 minutes to become useable after a restart.
-System getting "frozen windows".
-No access, or long load to "My Computer".

I tried uninstalling the software and the problems went away. So then I attempted to bypass the problem by only installing the driver via "add hardware" which seems to work because I can print. Also all the problems are gone now except that it takes 3-5 minutes before I can access "My Computer". This is my current problem.

Because when I finally load the "My Computer" window there is a new printer icon listed below the harddrives that when clicked on says "reinstall printer software", I have a suspicion that the long load time is due to Windows trying to load this icon and not finding the software required....but if I install the hp software the entire computer becomes bogged down.

It's like a paradox, can anyone get me out of it? Can I hack the registry and get it to not load the printer via "My Computer"?



Sponsored Link
Ads by Google

Response Number 1
Name: Malu
Date: June 1, 2005 at 00:36:50 Pacific
Reply:

Solved. I emailed HP.

I give HP an A+ for customer service, not so good for software (mainly because of not user customizeable options of what not to install).

Got a detailed response in 10 minutes.

Solution Summary:
Uninstall completely, reinstall software completely; make sure to not have printer plugged in while installing software; then use msconfig to disable all hp startup functions.


0
Reply to Message Icon

Related Posts

See More


USB Surge, no video signa... Master Slave Help pls



Post Locked

This post is quite old and has been locked from receiving new replies. Please create a new posting instead.


Go to General Hardware Forum Home


Sponsored links

Ads by Google


Results for: hp psc slows computer

HP PSC 750 USB - Dell - No Install www.computing.net/answers/hardware/hp-psc-750-usb-dell-no-install/31185.html

HP PSC 1210 All-In-One www.computing.net/answers/hardware/hp-psc-1210-allinone/23751.html

HP PSC 2510 Photosmart All-in-One www.computing.net/answers/hardware/hp-psc-2510-photosmart-allinone/28301.html