|screen reads ...."ink system has failed-unable to copy,receive faxes,or print. refer to printer documentation. error oxc18a0101 turn power off then on again."|
this happened right after the dark blue , and magenta cartridges were replaced with new h.p. cartridges. h.p. technical had me check for paper jams and unplug then plug in the power cord.(no changes) . prior to this "failure" it worked fine.
i removed and then reinstalled (all) of the cartridges. (still no change).