Solved hp pavilion entertainment pc dv9000 (9099ea) latest bios ?

November 10, 2012 at 18:52:11
Specs: Windows 7, 2 ghz/4 gb

While performing the HP Health Check, it was recommended that I upgrade the existing bios. After downloading, the computer shutdown but upon reboot, computer would not boot up. Instead, I received one long beep and two short beeps. I tried using an external floppy disck drive, with a crisdisk.exe, to force the laptop to read the floppy and install the BIOS file over itself and thus repair BIOS, but did not work. I am not sure the correct version of BIOS. Is there a way to return to the default bios settings on this laptop ? PLEASE HELP ME !!!

See More: hp pavilion entertainment pc dv9000 (9099ea) latest bios ?

Report •


✔ Best Answer
November 11, 2012 at 21:01:58

We ARE giving you the best advice, a bad or failed BIOS update, whether done for the right reason or a misled reason typically means that you throw out the motherboard and purchase a new one. This is why we say never update a BIOS unless there is a really good reason for taking that chance. ONLY the manufacturer of the motherboard and possibly the system manufacturer can repair it, but probably would not. If you are very lucky, they may have a solution or if you can convince them that this happened following their instructions, they may be willing to replace the motherboard since that would take much less time than sending the system back for possible repair.
If you purchased an extended warranty (not generally worth the money, but in this case, possibly), that may also be an option for repair/replacement.
Sorry if this is not what you would like to hear, but the stories on the internet of dead motherboards when a BIOS update fails are far more common than people who have found a solution and got it working again.

You have to be a little bit crazy to keep you from going insane.



#1
November 10, 2012 at 19:07:19

Gosh, you never flash a BIOS unless you have a specific need, which is very rare indeed and certainly nothing to do with health checks. Get it wrong and your motherboard is dead.

The best bet is to go to HP's website for the correct BIOS version (I trust that's where you got it from). See if they have any tools to undo or repair a BIOS flash. Make sure you follow their instructions to the letter and get the exact one for your computer model number.

Always pop back and let us know the outcome - thanks


Report •

#2
November 10, 2012 at 19:19:33

As Derek said, you never update a BIOS unless there is a specific problem that is specifically addressed by the newer BIOS version.
As he also says, at this point try the latest BIOS that HP shows for your exact system and follow the instructions to the letter. If this does not work, you need to contact HP, If it is their Health Checker that told you to do the update, you may have a reason for HP to help you for free, even if it is something you did incorrectly and even if it is post-warranty. This may require that the system be returned to them or them to send you out a new motherboard.
If this Health Checker is not HP's and especially if the BIOS you tried to install was not from HP's site, you may be purchasing a new motherboard or new system at your own expense.

You have to be a little bit crazy to keep you from going insane.


Report •

#3
November 10, 2012 at 19:23:17

As you said it was an "HP Health check" then try crying on their shoulders. In other words push them as hard as you can (but nicely).

Always pop back and let us know the outcome - thanks


Report •

Related Solutions

#4
November 11, 2012 at 09:51:23

come on people, not moral I need now, I need help. those from HP not mind me, although I've written. my system do not see the webcam, although I tried everything, bios update seem's to be the last remaining solution. I did remind you that the HP site indicating me what version BIOS update, after they scanned my laptop. So, you can leave aside the irony and may give me ideas, if not, it would be better to abstain. Thank you !

Report •

#5
November 11, 2012 at 09:59:23

We'd love to help but unless HP provide some sort of tool to undo a BIOS flash then the only other thing is to replace the motherboard, as already suggested.

These are your only options and I doubt anyone will be able to provide some simpler alternative.

Always pop back and let us know the outcome - thanks


Report •

#6
November 11, 2012 at 15:25:43

Well guys, thanks a lot

Report •

#7
November 11, 2012 at 21:01:58
✔ Best Answer

We ARE giving you the best advice, a bad or failed BIOS update, whether done for the right reason or a misled reason typically means that you throw out the motherboard and purchase a new one. This is why we say never update a BIOS unless there is a really good reason for taking that chance. ONLY the manufacturer of the motherboard and possibly the system manufacturer can repair it, but probably would not. If you are very lucky, they may have a solution or if you can convince them that this happened following their instructions, they may be willing to replace the motherboard since that would take much less time than sending the system back for possible repair.
If you purchased an extended warranty (not generally worth the money, but in this case, possibly), that may also be an option for repair/replacement.
Sorry if this is not what you would like to hear, but the stories on the internet of dead motherboards when a BIOS update fails are far more common than people who have found a solution and got it working again.

You have to be a little bit crazy to keep you from going insane.


Report •


Ask Question