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HP Pav Notebook

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Name: Nika
Date: September 1, 2009 at 10:47:29 Pacific
OS: Windows ME
Product: Hewlet packard / Two03303353
Subcategory: General
Comment:

I need to restore factory settings on an old laptop. Its using W Me. I don't want to restore anything once i ve clean it. How do i restore to factory settings?



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Response Number 1
Name: aegis1
Date: September 1, 2009 at 12:15:34 Pacific
Reply:

Here's HP's instructions:

http://h10025.www1.hp.com/ewfrf/wc/...


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Response Number 2
Name: Nika
Date: September 1, 2009 at 12:27:41 Pacific
Reply:

The link you posted was for W XP, and I am using ME. Does it matter?? It also talks about system recovery is that the same as setting it back to factory settings?


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Response Number 3
Name: aegis1
Date: September 1, 2009 at 13:08:49 Pacific
Reply:

There is normally an image of the original system put in a hidden partition on the hard drive. To restore the system to the way it came from the factory from this image, a keyboard key combination is depressed during a power up boot.

I can't say for sure that it's always the same for HP systems, but I feel pretty sure that it is. I suggest that you try the F10 key and see if it works.

If not, check the HP web site for your model.


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Response Number 4
Name: Nika
Date: September 1, 2009 at 13:50:18 Pacific
Reply:

Thanks, i tried pushing the F10 key and nothing happend. Do i need to do something special?


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Response Number 5
Name: aegis1
Date: September 1, 2009 at 14:21:36 Pacific
Reply:

A search for 'HP laptop recovery' found the following:

Here are recovery instructions for HP/Compaq laptops.
1. Reboot, and repeatedly press F10 at the HP logo until the recovery screen appears.
2. When the recovery screen appears, press "Next" and then "Yes" to perform a non-destructive recovery.
3. To perform a destructive recovery, click "Advanced" and then "Yes".
4. After the recovery is finished, the laptop will reboot.

Did you 'repeatedly' tap the F10 key?
Is the keyboard working?
If someone has deleted the hidden restore partition, it might' act like that.


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Response Number 6
Name: Nika
Date: September 1, 2009 at 14:45:17 Pacific
Reply:

Ok I tried what you suggested and I got the diagnostics to come up but it only tested to see if the system was running properly. I hit the F10 before the computer fully loaded and it would only bring up the diagnostic page and/or beep at me. is my timing off??


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Response Number 7
Name: aegis1
Date: September 1, 2009 at 15:50:34 Pacific
Reply:

"is my timing off??"

A timing problem should not be the case if you are taping the F10 key every second or so during the power on boot.

If you don't get the 'Recovery Screen', I don't know what to tell you. The only thing that I can suggest is that the Recovery Partition might be gone or corrupted.

You might have to go to HP and purchase the recovery CDs.

Maybe someone familiar with HP systems will pop in and have some ideas. I've never worked on a HP PC.


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Response Number 8
Name: Nika
Date: September 1, 2009 at 16:02:07 Pacific
Reply:

Thanks for all your time!!


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Response Number 9
Name: aegis1
Date: September 1, 2009 at 16:26:41 Pacific
Reply:

Happy to 'try' and help. Good luck!


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