Solved HP OfficeJet T45 All-in-One Printer bidirectional problem

Hewlett-packard / T45
September 23, 2013 at 22:37:17
Specs: Windows XP, q9559/4gb
This is almost certainly the wrong forum, but i have to start somewhere - ok, pretty standard pc, xp, all current updates - my hpt45 will not talk with my pc, so no scan, fax, etc. from/to computer 'printer cannot communicate with PC'. it does print, fax, copy from the t45 itself. it will print from the pc. ok, no bidrectional support, made sure the bios was ecc, tried epp, checked properties on printer, ports and the 'enable bidirectional support' button it is grayed out. i've tried multiple modern cables. what am i missing?

thanks in advance :)


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✔ Best Answer
September 24, 2013 at 03:47:28
If you have attempted to install multiple times you probably need to remove all HP software before trying again. HP has a tool for that. See the link below.

The link below is to the correct drivers for that printer and XP.

Are you connecting directly to the parallel port using a standard length 1284 cable with no other hardware in the circuit?

http://h10025.www1.hp.com/ewfrf/wc/...



#1
September 23, 2013 at 23:04:02
Try re-install of the printer driver package. You can download it from HP's website.

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#2
September 23, 2013 at 23:20:26
thanks, i tried that multiple times

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#3
September 24, 2013 at 01:03:44
So that's an all-in-one with a parallel port? You're not using an adapter to connect it to a USB port? This may help:

http://h20000.www2.hp.com/bizsuppor...

Check the printer port settings in device manager.

Make sure the printer cables you're trying are IEEE 1284. That rating will usually be marked on the cable itself.


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#4
September 24, 2013 at 03:47:28
✔ Best Answer
If you have attempted to install multiple times you probably need to remove all HP software before trying again. HP has a tool for that. See the link below.

The link below is to the correct drivers for that printer and XP.

Are you connecting directly to the parallel port using a standard length 1284 cable with no other hardware in the circuit?

http://h10025.www1.hp.com/ewfrf/wc/...


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