HP F340 takes 10 min to print 2 pgs. of excel

Hewlett-packard / F340
August 28, 2009 at 14:06:34
Specs: Windows XP

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August 28, 2009 at 14:24:08
Good etiquette goes a long way when ASKING and not DEMANDING a solution

Some HELP in posting on Computing.net plus free progs and instructions Cheers

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August 28, 2009 at 15:21:48
I didn't take the original post the same way. That said, I can understand how someone might.


Supplying more information would be helpful. For instance, did this printer aver work right on the computer it is currently connected to?

Is the connection USB? Do you have the latest service packs for WinXP installed? Did you install the drivers for the printer?

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August 28, 2009 at 17:53:21
Apparently this model is a USB connected multifunction printer / scanner / etc.

USB devices may not work correctly when they're connected to certain USB ports, e.g. ports in a hub or on the front of a desktop case.
I've also seen a few cases where there was an IRQ sharing problem that needed to be fixed regarding a multifunction device like yours.
See response 3 in this:

If you're SURE you have it plugged into a port it should work fine in and you don't have an IRQ sharing problem according to that info, then....

I've had enough experience with trying to troubleshoot problems with HP printers and multifunction printer / scanner / etc. devices that I know you're probably far better off time wise just un-installing all the entries you find for it's software in Control Panel - Add/Remove Programs, go to Control Panel - Printers and Faxes and delete the HP device, unplug the USB cable to it, then re-install the software for it, the right way.

In most cases when you install the software for a USB connected printer, scanner, or multifunction printer / scanner / etc. , you DO NOT connect the USB cable from the device until AFTER you have installed at least part of the software for it - sometimes the software installation asks you to plug in the device, then installs more software or sets some settings, sometimes you plug in the USB cable after you have rebooted after installing the software. The device MUST be connected to a USB port it should work properly with when connected to (see the above info) when you are installing the software, otherwise it's likely the software won't install properly or the device won't be detected properly by Windows. When you plug in the device after that, it MUST be connected to a USB port it should work properly with when connected to, otherwise the device or it's software is likely to not work properly.

It is often a BAD idea to load drivers for a device while booting before the software for it has been installed, when Windows detects a device while booting, you have it look for drivers, it doesn't find any or finds only a generic device, then you point it to the location of where you have drivers - in many cases at least some of the software won't work properly or is missing if you do that, and/or the device won't work properly in at least some situations. CANCEL that, let the desktop load, THEN install the software for the device using it's proper installation software package, following the installation directions (sometimes those are within the contents of the software you downloaded, or consult the manual for the device).

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