HP Envy 17 Overheating Error 90D - wont boot

Hewlett-packard / Envy 17
August 17, 2016 at 19:24:26
Specs: Upgraded from Windows 7 to Windows 10
2012 HP Envy 17 laptop- The computer was shutting down and giving an overheating error 90D. It would still boot up but then shut down if I was doing something too taxing on it like when my kids would play Minecraft. After a while of this, it just shut down completely and won't boot up. It gave the same error and shuts down after about 5 seconds. I thought it might be bad thermal paste, so I opened it up and replace it on the CPU and GPU, only to put it back together and get the same error.

I took it to the local repair shop and they said that the hard drive was going bad. I bought a new hard drive, installed it, powered it on, and get the same thing. I tried a hard reset to clean the error by taking out the battery, unplugging all cords, and holding the power button and the Beats Audio button for 1 minute (this is what an HP video told me to do for my model). The error message did not come up, but after about 8 seconds, it shuts off again. When I power it up after that, the error message returns and shuts down again. I thought I might need to clear the CMOS, so I unplugged and took out the little coin battery, reinstalled with the same result.

I thought about doing a BOIS reset with the little jumper on the motherboard, but I don't know where it is. Could this be a fan not running at full potential causing the error? Both fans spin, and with it shutting down so fast, I can't imagine anything overheating in 5 seconds. At this point, I'm out of ideas. Any help will be greatly appreciated.

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August 17, 2016 at 21:54:10
Did you reinstall Windows on the new drive from recovery media, cloning, or install DVD?
If you can, install HWMonitor and record individual temperatures after cold start and after a few minutes. Also look for the fan RPM, is it low? Does it speed up after the machine gets warmer?
Has the overheating been better or worse since you reapplied the thermal compound? If it got worse, it is possible that you did not clean off the original compound, applied too much compound, or did not get the heat sink tightened down securely or evenly. Reread proper instructions for this to be sure.
Forget BIOS, it cannot be the issue here. Please note that after clearing CMOS you will need to reset to defaults and then make sure all is properly set for your system including date and time but more important is CPU, RAM, Graphics, SATA, etc.

You have to be a little bit crazy to keep you from going insane.

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August 17, 2016 at 22:02:33

Thank you for your response, however, I can not do any of those things since it shut off 5 seconds after I push the power button.

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