My HP DeskJet 890C printer only prints black and pink color. I've replaced both cartridge and still the same. I checked make sure that the drivers are the latest and they are. It started doing this recently.

Does anyone have any idea how to resolve the printing problem.

Thank you in advance.

Tony

What program are you using to print?

Am not familiar with the HP890c but I presume you have done the usual printhead cleaning etc?

Tt Lanfire
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My printer starting printing black and pink only also about 2 months ago. I've unistalled, reinstalled, did the drivers etc. No change. Cleaned heads, everything I can think of. Anyone out there have success in getting the once-fine-now-printing-pink printer back in order?

I found this somewhere else from an anonymous poster. I tried it. I works. It sounds extremely crazy - but it works.

The best way I have done this is take an old normal size coffee mug, fill about 1/4 of the way. Place it in the microwave for 1 minute 30 seconds. Then place the color cartridge in it just the same as you would the printer. Let it sit for 30 minutes. Then hold it at a 90 degree angle to the hottest running water you can get. Make sure the water is on full blast. You want to make sure the water is running down the little silver square on the bottom. It should run the same direction as the lines in the copper part. This can take some time. I let mine sit in the sink for about 30 minutes. I hope this helps.

What you are trying to do is flush any dried ink that is blocking those tiny holes on the print cartridge. If you look on that silver square you can actually see several small drops of the magenta. The cartridge should have one line of Magenta, Blue and Yellow or light green (depends if you bought a genuine HP cartridge or a refill.) -Hope this helps.