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HP Deskjet 840C Driver

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Original Message
Name: super_korni
Date: May 16, 2006 at 08:00:01 Pacific
Subject: HP Deskjet 840C Driver
OS: Windows XP/SP2
CPU/Ram: AMD Sempron/512
Comment:

I need a driver for HP Deskjet 840C
please give me a url
Or maybe you can help me, every time I try to install a window appears where I should select a file, but I don't no what file an if I cancel this action, the computer is not able to create a shortcut to an exe file

please help, I've lost my CD


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Response Number 1
Name: XpUser4Real
Date: May 16, 2006 at 08:51:11 Pacific
Reply: (edit)

Is the printer on USB or parrallel cable?
Just go to the control panel, click on printers, right click on your printer, left click on properties and then left click on new driver and let XP find it.
XP has the drivers for most any driver anymore.
If that doesn't work, go to the HP website and find the up-dated driver

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 2
Name: johns3
Date: May 16, 2006 at 08:54:35 Pacific
Reply: (edit)

http://welcome.hp.com/country/us/en/support.html?pageDisplay=drivers



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Response Number 3
Name: jam
Date: May 16, 2006 at 08:55:26 Pacific
Reply: (edit)

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&dlc=en&product=59868&lang=en&


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Response Number 4
Name: super_korni
Date: May 16, 2006 at 10:41:53 Pacific
Reply: (edit)

ok, I use USB

I'm very sorry, but this driver doesn't work, its the same with XP, every time a message appears where I should select a file but I don't kno what file...

I've written in this forum because after 3 hours I didn't manage to solve the problem, so hoped others had this problem too...

Screenshots:
1.
http://img48.imageshack.us/img48/7549/hp12gm.png

2.
http://img125.imageshack.us/img125/4247/hp25ni.png

I hope the links a correct...


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Response Number 5
Name: Jennifer SUMN
Date: May 16, 2006 at 11:27:09 Pacific
Reply: (edit)

Did you download and run the 840-enu-xp.exe file?

Life is more painless for those who are brainless.


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Response Number 6
Name: super_korni
Date: May 16, 2006 at 11:30:35 Pacific
Reply: (edit)

yes, the screenshots are from this file...


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Response Number 7
Name: XpUser4Real
Date: May 16, 2006 at 11:36:22 Pacific
Reply: (edit)

Hmmm, hard to tell from the screenshots, LOL, I guess I'm not bilingual.

Just a suggestion,
Have you deleted all your spy and adware on your PC? That can make alot of things wack out, that's for sure.

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 8
Name: super_korni
Date: May 16, 2006 at 12:25:22 Pacific
Reply: (edit)

do you mean things like skype, icq?


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Response Number 9
Name: XpUser4Real
Date: May 16, 2006 at 13:09:33 Pacific
Reply: (edit)

"do you mean things like skype, icq?"
I have no idea where that question was aimed at.
Have you removed your Spy and Adware?
Free programs are:
Sybot S&D- be sure to immunize
Adaware SE
Spyware Blaster
Let them remove all the spyware.

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 10
Name: Jennifer SUMN
Date: May 16, 2006 at 13:39:56 Pacific
Reply: (edit)

So, just to clarify: You've download the exe file from the HP website, and then you double-click on it to open it and start to install the software. Is that correct?

Life is more painless for those who are brainless.


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Response Number 11
Name: XpUser4Real
Date: May 16, 2006 at 14:44:41 Pacific
Reply: (edit)

boy this post is getting pretty complicated, that's for sure...LOL

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 12
Name: DAVEINCAPS
Date: May 16, 2006 at 22:42:47 Pacific
Reply: (edit)

This may not be what you're experiencing, but when running the download it will expand the files to a temporary folder on the drive from which the file is being run. This is just fine if the file is on your hard drive. But if you burned the file to a cd and run it from there you'll get an 'unable to create folder' error (or something similar) because the cd is read-only and it can't create a folder there. The solution of course is to copy the file from the cd to the hard drive and run it from there.

I've had that experience installing various HP printer drivers on 98 and assume it's true for XP also.


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Response Number 13
Name: XpUser4Real
Date: May 17, 2006 at 08:20:05 Pacific
Reply: (edit)

Just removing the printer in the control panel on XP gets XP to install it on reboot. I've never had a problem with that.

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 14
Name: super_korni
Date: May 17, 2006 at 09:17:33 Pacific
Reply: (edit)

removed adware and spyware by adaware se
nothing got changed...

There is no printer in the control panel, because the printer is not installed yet, i want to install it...

I start the driver from the harddisk, I don't have it on a cd...

Yes I downloaded all files I found, even the basic version, but in the basic version there is an other problem:

Nothing happens...
I open the install file, a folder is created but there is no file i can run...
nearly all files end with *.ex_ or *.dl_
Is this problem? With the full version 840-enu-xp.exe
In the folder I tryied the change the ending from *.ex_ to *.exe and also *.dl_ to *.dll

I know the problem is really difficult...
Hopefully someone knows the solution...


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Response Number 15
Name: XpUser4Real
Date: May 17, 2006 at 11:46:12 Pacific
Reply: (edit)

just plug in the printer and boot up....XP should install the drivers needed

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 16
Name: super_korni
Date: May 18, 2006 at 06:06:48 Pacific
Reply: (edit)

ok, i did reboot:

the same error...

link to screenshot:

http://img222.imageshack.us/img222/7202/hprebooterror3zo.png



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Response Number 17
Name: XpUser4Real
Date: May 18, 2006 at 08:46:08 Pacific
Reply: (edit)

I'm sorry, I'm out of ideas

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 18
Name: super_korni
Date: May 18, 2006 at 09:05:38 Pacific
Reply: (edit)

ok, I thank you a lot...
maybe others have some ideas...

I say

Thanks for all...


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Response Number 19
Name: XpUser4Real
Date: May 18, 2006 at 09:16:03 Pacific
Reply: (edit)

did you try response 9? Spyware causes LOTS of problems on PC's

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 20
Name: super_korni
Date: May 18, 2006 at 10:27:54 Pacific
Reply: (edit)

can you give me a free download link?
didn't find anyone... sorry


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Response Number 21
Name: DAVEINCAPS
Date: May 18, 2006 at 11:13:42 Pacific
Reply: (edit)

Can you translate the text in your jpg link? It'd be easier to give advice if we knew exactly what it said.


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Response Number 22
Name: super_korni
Date: May 18, 2006 at 11:56:13 Pacific
Reply: (edit)


The first picture :

Datei = file
werden kopiert = get copied
kopierien = to copy

The second picture is the same as the next


From the last link:

Needed Files

The file [funny signs]

Enter the path to the file, and then klick "OK".

File copy from:
E:


Buttons:
Abbrechen = Cancel
Durchsuchen... = Browse
OK (should be clear I think)


I hope It is clearer know...
sorry that I didn't say you immediatly the translation...


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Response Number 23
Name: XpUser4Real
Date: May 18, 2006 at 14:36:46 Pacific
Reply: (edit)

Ok, here are the free programs:
Spybot S&D
Adaware SE Personal
Spyware Blaster

make sure you update them and delete all they find

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 24
Name: DAVEINCAPS
Date: May 18, 2006 at 18:28:33 Pacific
Reply: (edit)

It doesn't hurt to run malware scans but this doesn't seem like a situation caused by them. The problem seems to be the extraction is depositing the files where they can't be found. I'm still not exactly clear on what it's saying but I think this:

Verknupfung konnte nicht erstellt werden. Das Ziel. . . (file location). . .fur die Verknupfung konnte nicht gefunden werden.

may be relevent. What's the general translation of that?


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Response Number 25
Name: super_korni
Date: May 21, 2006 at 10:29:52 Pacific
Reply: (edit)

Was not able to create shortcut. The destination (file location) ... was not able to find for the shortcut.

ok, other thing: tried the printer on a pc of my friend. it worked immediatly, xp installed the printer automatical

So I think it depends on my computer...
What can it be?


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Response Number 26
Name: DAVEINCAPS
Date: May 21, 2006 at 21:58:02 Pacific
Reply: (edit)

Then maybe XP has native support for the printer. Can you manually add it by going through PRINTERS--ADD PRINTER? Or maybe you've got a bad cable or incorrect port settings?


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Response Number 27
Name: XpUser4Real
Date: May 22, 2006 at 05:45:53 Pacific
Reply: (edit)

you may try an sfc /scannow and replace some files that are corrupt in your PC. That may help.

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 28
Name: super_korni
Date: May 22, 2006 at 09:19:40 Pacific
Reply: (edit)

yes I tried to install the printer manually in printers, add printer...

how can I do a sfc/scannow?
Sorry, haven't heard this before...

PS: Ran adaware, removed all files which were found... no change...


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Response Number 29
Name: XpUser4Real
Date: May 22, 2006 at 09:33:03 Pacific
Reply: (edit)

click start/run and then copy and paste sfc /scannow into the box and click enter. Make sure you have your XP disc handy as you may be replacing alot of files.

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 30
Name: DAVEINCAPS
Date: May 22, 2006 at 13:11:28 Pacific
Reply: (edit)

Apparently that printer supports both USB and parallel connections. If you're using parallel, make sure the port settings are correct in cmos/bios setup and the port shows properly in device manager.


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Response Number 31
Name: super_korni
Date: May 29, 2006 at 09:07:50 Pacific
Reply: (edit)

First, I'm very sorry, that I didn't come to this page so long... SORRY!

I use USB, as said above already...

I am very sorry, don't have the orginial Windows CD, because I got the pc with all programs installed...

but I think this would be the only thing which works...
I think, nobody knows an other possiblity...


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Response Number 32
Name: super_korni
Date: June 7, 2006 at 09:55:56 Pacific
Reply: (edit)

ok...

thanks for all help! I have given up...

Thanks...


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Response Number 33
Name: DAVEINCAPS
Date: June 7, 2006 at 11:32:11 Pacific
Reply: (edit)

You're welcome. Sorry we couldn't get it fixed. There must be some problem there we can't discern.


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