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Subject: HP C4380 wont connect wirelessly

Original Message
Name: LukeBeaumont
Date: February 8, 2008 at 18:51:19 Pacific
Subject: HP C4380 wont connect wirelessly
OS: XP Pro
CPU/Ram: 1gb
Model/Manufacturer: Dell
Comment:
I purchased an HP C4380 today. I installed it via USB perfectly, but when I try connecting it through my 802.11g connection it doesn't connect. I ran diagnostics through the printer and everything is good until it gets to the "No filtering" test and fails. My wireless router (Netgear DG834G) hasn't got MAC address filtering, so I dont know what I can do now. I emailed HP but wont get a reply for a few days.

Anyone have any ideas?


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Response Number 1
Name: DVB
Date: February 8, 2008 at 22:50:57 Pacific
Subject: HP C4380 wont connect wirelessly
Reply: (edit)
what version is your router? v1, v2, v3 or v4

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Response Number 2
Name: XpUser
Date: February 8, 2008 at 23:24:23 Pacific
Subject: HP C4380 wont connect wirelessly
Reply: (edit)
This All in One does not have wireless capability other than wired ethernet or USB20 for connectivity.

http://h10025.www1.hp.com/ewfrf/wc/...

i_Xp/VistaUser


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Response Number 3
Name: DVB
Date: February 9, 2008 at 06:58:01 Pacific
Subject: HP C4380 wont connect wirelessly
Reply: (edit)
Does your printer have wireless capabilities? some do and some don't on these models. If it does then I would try using an ethernet cable and configure printer as that is what I had to do with my wireless printer to get it to work correctly.

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Response Number 4
Name: Tubesandwires
Date: February 9, 2008 at 10:01:43 Pacific
Subject: HP C4380 wont connect wirelessly
Reply: (edit)
Did you run the Wireless Network Setup Wizard in XP? By default in SP2 you must use an encryption key for a wireless network. Running the wizard will make you one or you can make up your own, and you must enter that key in your router's configuration. If you make a floppy disk at the end of the wizard the key is on the floppy in one of the files.

Info about wireless and this unit, assuming it does have the capability:

http://h10025.www1.hp.com/ewfrf/wc/...


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Response Number 5
Name: cgee
Date: March 15, 2008 at 16:40:19 Pacific
Subject: HP C4380 wont connect wirelessly
Reply: (edit)
I just bought the hpC4380 wireless printer and it worked fine.
make sure u load the cd that came with it first follow instructions.
then it should work great
also make sure u have pressed the wireless button as well.and read what it says on the actual printer as well.
gee

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Response Number 6
Name: hgupta
Date: May 3, 2008 at 13:56:52 Pacific
Subject: HP C4380 wont connect wirelessly
Reply: (edit)
Just bought HP 4380 which is a wireless printer. I have a belkin Adsl modem and router bought in 2006 ver 1.000uk set up for wireless internet. Unfortunately despite all attempts to install the printer wirelessly, there has been no success. When the report is printed it shows 'No filtering' as 'Fail'. I do not have Mac filtering. Any suggestions?

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Response Number 7
Name: Tubesandwires
Date: May 3, 2008 at 19:34:21 Pacific
Subject: HP C4380 wont connect wirelessly
Reply: (edit)
hgupta

This thread (subject) you tacked your post onto is relatively old, and because of the large numbers of people posting on this site, you are unlikely to get many responses because the subject title is too far down on the list of current posts.
Please - start your own thread so more people will likely notice your posts - you can do that using your own subject title at the bottom of any list of subjects in any forum on this site.


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