Solved HP backup not working with Windows 7

February 5, 2013 at 16:08:32
Specs: Windows 7, gaming
I changed from Vista 64 Home edition to Windows 7 64 professional. I have a HP table top ePavilionf computer with a slide in backup drive. I could not get backup drive recognized. I went to the HP web site to down load new drivers and thought that wopuld solve my problem. Instead, I read that the drivers are only for Vista operating system and there are no drivers for the 64 professional drive. I then removed the back up drive and hooked it up as an outside drive, that did not work either. Any suggestions, please advise. Thank you,
Bill

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#1
February 5, 2013 at 20:03:22
✔ Best Answer
I am not sure what your 'slide in back up drive' is. If it is a SATA, USB, or similar hard drive, you should not need a driver. If it is a hot swap bay, you might require some type of driver, but I am not familiar with them.
For any component that has a Vista driver, but does not have a Windows 7 driver available, you can try the Vista Driver, but you must use the 64bit version for your Windows 7 64bit (the 32bit driver will not work). Some but not all Vista drivers will work on Windows 7 since they are very similar 'under the hood'. This is because Windows 7 is what Vista should have been if they did not rush it out before it was really ready.
Look into the BIOS set up and make sure that the drive is shown there. Then look in Disk Manager within Windows 7 and let us know what it says there for the drive (if is shows up there).

You have to be a little bit crazy to keep you from going insane.


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#2
February 5, 2013 at 20:30:01
What kind of hookup does this drive have?

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#3
February 7, 2013 at 11:23:52
Fingers,
You hit a home run by suggesting using a Vista driver. It worked!
Thank you for your help and consideration.
Bill

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#4
February 7, 2013 at 19:26:43
Glad you are up and running again. please mark it solved.

You have to be a little bit crazy to keep you from going insane.


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