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HP 6p laser printer not working

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Original Message
Name: josephc618
Date: June 27, 2004 at 21:43:46 Pacific
Subject: HP 6p laser printer not working
OS: windows xp pro
CPU/Ram: AMD 766
Comment:

I have a HP 6p laser printer and it is not printing. There is a solid orange light on the printer which is it not going away. I read the printer's manual and it says the orange light indicates that there's some thing jammed in there. I took the whole thing apart and nothing was jammed. At this point I am out of luck, anyone know how to fix this problem? thanks


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Response Number 1
Name: XLWH
Date: June 28, 2004 at 16:58:00 Pacific
Reply: (edit)

Hi Joseph.


Did you try removing and reinserting the toner cartridge?


Take care,

Linda


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Response Number 2
Name: josephc618
Date: June 30, 2004 at 16:57:30 Pacific
Reply: (edit)

Yes I have. I took the whole printer apart and didn't find anything jammed in it.


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Response Number 3
Name: Fred Flinstone
Date: July 1, 2004 at 14:36:15 Pacific
Reply: (edit)

Well, it depends -- is the solid orange light on the FRONT -- which indicates that the printer is waiting for paper (either in the manual-feed tray if the light is near the top; or in the paper tray if the light is the one on the bottom).
If it is an orange light on the TOP of the printer, it indicates a malfunction (paper jam, etc.)
Also, try turning the printer OFF -- which I presume you did when you took it apart!


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