I’ve had my HP 6250Cse USB ScanJet (with auto document feeder) for a several years now and I’ve been using it of late with WIN 2000 Professional. However, I’ve never downloaded and installed software upgrade, drivers, etc.
Last week the scanner conked out on me. I uninstalled the program and decided to reinstall everything from scratch so I closed all other programs and inserted the program CD. After I clicked on “Typical Installation,” I got “Checking machine for scanner interface.”
What followed was: “Scanner Interface Not Found: To use your HP ScanJet scanner, your PC must have either a USB or SCSI interface. Therefore, you must stop the installation at this point. For information about USB and SCSI, click on the information buttons below” … etc. This has never happened before.
In the past I’ve noticed that the scanner power connection sometimes got a tad loose and the machine made what I call “reset sounds.” I would simply reseat the cable and it worked fine again.
My other USB devices continue to work fine. What gives with the 6250Cse where I can’t even reinstalled it? Is it something with my USB setup (I can supply details on request) … something I did … or is it the scanner itself?
Many thanks.
M i k e
