how would i fix my samsung chromebook?

January 21, 2016 at 17:56:45
Specs: chrome
I work on chromebooks and we had a chromebook come in and when you touch the touchpad the screen goes fuzzy and black.

I seen if it was the connectors that were loose that was not it. so im out of ideas does anyone have any idea what could be the problem so that i can fix it


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#1
January 21, 2016 at 20:33:24
"touch the touchpad the screen goes fuzzy and blac"
What happens when you plug in an USB mouse?

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