Solved how to test motherboard graphics card

Hewlett-packard / Lf157ua
February 9, 2014 at 05:23:37
Specs: Linux x86_64, amd phenom p650 2600mhz 8g ram
hp laptop has started crashing in both windows and linux due to sync problem. have stressed cpu w/no prob. thinking it may be gpu.

See More: how to test motherboard graphics card

Report •


✔ Best Answer
February 9, 2014 at 07:36:32
If it is an integrated graphics card, the CPU and GPU have been combined into an APU. Since you said the CPU is fine, then so is the GPU.

You might also want to consider checking the memory, as this could be causing problems. Try taking the memory out and putting it back in a few times, to clear out any dust or anything in the computer. If you can boot to safe mode, you could try running memtest86.



#1
February 9, 2014 at 06:08:27
due to sync problem

synchronising with what?

The only way to test a graphics card is to install it in a known good motherboard.

Stuart


Report •

#2
February 9, 2014 at 07:13:21
You'll really need to tell us more about the system, such as exact CPU, board, and graphics card.

Report •

#3
February 9, 2014 at 07:19:53
it's an hp laptop so the card is on board. i'm trying to re-produce the problem so i can post better info. thx for the quick response.

Report •

Related Solutions

#4
February 9, 2014 at 07:36:32
✔ Best Answer
If it is an integrated graphics card, the CPU and GPU have been combined into an APU. Since you said the CPU is fine, then so is the GPU.

You might also want to consider checking the memory, as this could be causing problems. Try taking the memory out and putting it back in a few times, to clear out any dust or anything in the computer. If you can boot to safe mode, you could try running memtest86.


Report •

#5
February 9, 2014 at 09:34:29
The P650 is a CPU, not an APU. Based on the Hewlett-packard / Lf157ua in the tags, the OP most likely has a Pavilion G7-1075DX in which case he has ATI Mobility Radeon HD 4250 Graphics.

HP Pavilion g7-1075dx Notebook PC Product Specifications

How about explaining the "sync issue"? None of us know what you're talking about.


Report •

#6
February 9, 2014 at 12:24:30
If the sync issue is an error message, please let us know exactly what it says and what you are doing when it says it.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#7
February 11, 2014 at 08:02:42
As son as I get an error screen I will post. I'll try running an extended memtest too to se if it shows any ticks. It is a dual boot machine and the problem occures in both win7 and linux mint. I am also going to try replacing the cpu to see if that makes a difference.

Report •

#8
February 11, 2014 at 09:09:41
I am also going to try replacing the cpu to see if that makes a difference.

That is the last thing I would be thinking off. It is very unlikely to be the CPU unless you have been doing any over-clocking and stressed it to far.

Stuart


Report •

#9
February 11, 2014 at 10:18:56
I haven't been overclocking, so I'll hold back on that.

I took a photo of the screen:

[ 230.248045] mce: [Hardware Error]: CPU1: Machine Check Exception: 4 Bank 0: f67b20009d000135
[230.248180] mce: [Hardware Error]: TSC b31e5a614d ADDR 1cfb59400
[230.248279] mce: [Hardware Error]: PROCESSOR 2:100f63 TIME 1391961612 SOCKET 0 APIC 1 microcode 1000
[230.248413] [Hardware Error]: MCO Error: Data/Tag DRD error.
[230.248497] [Hardware Error]: Error Status: System Fatal error.
[230.248583] [Hardware Error]: CPU:1 910:6:3) MCO_STATUS[over|UE|-|PCC|Addr-V|UECC]: 0xf67b20009d00013
[230.248722] [Hardware Error]: MCO_ADDR: 0x00000001cfb59400
[230.248801] [Hardware Error]: cache level: L1, tx: DATA, mem-tx: DRD
[230.248902] mce: [Hardware Error]: Machine check: Invalid
[230.248979] Kernel panic - not syncing: Fatal machine check on current CPU
[230.249084] drm_kms_helper: panic occured, switching back to text console

I hope this sheds some light...

I'm sure it's obvious that I am a noob so explain it like I'm 5, please. My education is self-inflicted and I learn something new every day.

Thanks everyone, for the responses so far.


Report •

#10
February 11, 2014 at 15:36:06
I take it that you are dual booting.

Were you on Linux or Windows when you got those errors, or was it during boot up?

I'm not a Linux person but I've noticed that whenever "Kernel panic - not syncing" or "drm kms helper: panic occurred" are mentioned in Google it is always someone using Linux. You might care to google those strings to see what folk are saying.

Always pop back and let us know the outcome - thanks


Report •

#11
February 11, 2014 at 17:13:01
That screen is linux mint, but i also get bsod's in win7 lately. not often but once is enough to get my attention. that's why i'm thinnking it's a hardware issue. going to run a memtest overnight and see what pops.
thanks...

Report •

#12
February 11, 2014 at 17:59:34
If you can give the BSOD error message (Win 7) it might help, also the first set of figures and any file that happens to be mentioned.

Always pop back and let us know the outcome - thanks


Report •

#13
February 12, 2014 at 15:34:02
Will do...from looking at the mini-dump in Windows it looks like hal.dll+12@3b is the culprit for windows. Still don't know about linux. I've done gpu and memory tests showing no problems, so I'm not sure. Seems to be pointing toward software rather than hardware. Maybe video drivers...

just a thought...could it be a virus that affects both os's/
Thanks


Report •

#14
February 12, 2014 at 16:00:45
This might be of interest:
http://pcsupport.about.com/od/error...

Always pop back and let us know the outcome - thanks


Report •


Ask Question