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okay...so recently i had to replace my entire harddrive because my computer stopped working.
so after that was fixed i tried to play a cd in my drive...but it wont load and it wont even show up that there is a cd in there.so i figure i need to reinstall the disc drive right? or the cd burner software. well how do i do that when the cd drive doesnt work so nothing will pop up so that i can reinstall it.
is there another way to do this? or what do i have to do seeing as the cd burner/drive is on a cd.
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So then you got Windows reinstalled? How did you do that without a CD drive? If the drive was working and isn't now then were you inside the case since then?
Watch the POST screens at start up to verify all your drives are identified by the BIOS. If they are then you may need to install the motherboard chipset drivers.
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that is what i don't understand as well.
in response to larry, no it doesn't read any cd at all. you can hear it trying to..but even when you go into mycomputer it doesnt show a CD was put in there.
in response to Othehill, thats what i am confused about..because he reinstalled windows vista ... did he maybe forget to reinstall the disk drive? is that possible. im not a complete computer wiz, but i know some stuff about them..
now do you mean when i first turn my computer on, watch and see if all the drivers are showing up?
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". . .when you go into mycomputer it doesnt show a CD was put in there."
I take it then that the cdrom is showing in 'my computer'? It's just not showing a disk in it?
If so, then the bios and windows are seeing the cdrom. But that doesn't necessarily mean it's good. Try several different known-good disks and see if it can read any of them.
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tell us what drives are showing in my computer.
A,C,D,...ect. tell us exactly what letters are showing.larry
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the only drives showing in my computer are OS (C:) and Recovery (D:) i dont think the CD drive shows at all..so i think i need to call dell and install a new cd drive don't i? because i called the guy that fixed my harddrive problem and he said that he didnt install vista when he redid my computer, that it just came up with it...which means the cd drive wasn't working for him either because he never used it.
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Is this a laptop?
Reboot the computer and watch the POST screens at start up to see if the drive are all identified then. If you don't see any POST screens then enter the BIOS (setup) screens by hitting the appropriate key when prompted. Once in the BIOS look for and disable if found, fast boot, and any Logos. Save and exit. Then watch the screens.
If the drive worked in the start up screens but won't work in Vista the motherboard chip set drivers may need to be installed. Get them from Dell or the maker of the motherboard if not Dell computer.
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so i called dell today, and they like got on my computer and tried to fix it...
it looks like i need a new cd drive so they are sending me one..i hope this is the problembecause it was reading that there was a cd drive in my computer at all.
i even unscrewed it and put it back in and it still didnt read that there was an optical drive.thank you so much for all of your help!
i'll let you know if it works when i get it in a few days.
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