Solved how to get an external hard drive to show up

August 15, 2011 at 14:43:55
Specs: Windows XP
I am using a Hi Speed certified external usb 2.0 on my windows xp pro..It was working with no problems at all, now it is not working at all, it is not even noticed by my pc any more, I am using a desk top computer..
I have tried it on my lap top and it is noticed on there...But because it is locked, I can not access the files and transfer them off there..So my question is this, why is my pc not showing it?????
And what can I do to get it back?? Thanks..

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August 15, 2011 at 22:14:30
Possibly you removed it (accidentally) without using 'safely remove hardware' feature. It may have been in the middle of accessing a file or folder at the time.
Sometimes works: turn off the computer and plug it in and then start the computer.
If not then see if the drive shows up under disk manager, if it does then see if you can assign a drive letter to the drive (preferably the same one).

You have to be a little bit crazy to keep you from going insane.

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August 16, 2011 at 08:12:41
I think some thing is wrong with it, it does not show up under disk manager and it no longer shows up with my laptop..
It is like it is not even there...

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August 16, 2011 at 08:27:38
✔ Best Answer
I'm assuming you HAVE NOT dropped the external drive.

The USB port you plug the USB cable for the external drive into must be able to supply 500ma of current.

You may need to plug it into a different USB port on the computer.

It's well known that when you use an external USB hub, not all USB devices will work properly when plugged into it.
The external hard drive MAY work with it / be detected fine if it is the ONLY thing plugged into it.

If you're using a USB cable that did not come with the external hard drive, it may be inadequate and not work properly with it.

The drive will not show up in Disk Management and Device Manager if it isn't getting enough current, or if there is some other problem causing it to be not detected such as you have it plugged into an external hub that more than one device is plugged into.

If you DID NOT click on the Safely Remove Hardware icon and choose to STOP accessing the drive while Windows was running, you may have damaged data on the drive when you unplugged it while Windows was running.
That can usually be fixed by using software that can repair the data damage.

Troubleshooting USB device problems including for flash drives, external drives, memory cards.
See Response 1:

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August 16, 2011 at 18:48:54
Wow thank you for the great reply..I have it plugged in to the same usb area it has always been plugged into before..
I didn't drop it, but the area I live in has a lot and I mean a lot of power outages, especially in the winter..And I was a idiot and never turned it off, I figured being plugged into a power bar it would be safe and fine, looks like I was wrong,..I think I am going to have to take it to some one to get the info hopefully recovered..Thanks..

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