|Hi Dave, am not sure what a Gizmo computer is,|
Updating WXP can be a nightmare, depending on its current level.
The starting point is for Manny to advise which service pack is installed.
Early SP.s now have to be downloaded and applied manually, I think WXP Professional 2002 came with SP1, but there is (possibly) a SP1A, then SP2 and SP3 to be applied. I seem to recall if you have SP1, go to SP2. If you do not have SP1, start at SP1A.
When SP3 is installed, as there are then around 200 updates, do not set updating to run automatically as it will fail by running forever.
I think there should have been a SP4 incorporating these.
I have recently been through this exercise, and realised the quality of the MS OS maintenance leaves much to be desired,
Good Luck - Keep us posted.