|Actually phill under UK law the seller is responsible for the suitability of goods sold. for a period of 12 months under The Sale of Goods Act. In some circumstances that responsibility can extend further, especially if there were a manufacturing fault the causes damage. In this case the seller is ADMT Limited. In the UK the buyer never needs go anywhere near the manufacture to get recompense for faulty goods. It is all the sellers responsibility always.|
That is why Amazon prominently display the name of the seller as they don't wont to get tied up by the Sale off Goods Act which can be quite onerous.
If the good were bought by Credit Card then a whole different set of rules can apply. Under the Consumer Credit Act the CC Company is as much responsible for the quality of good as the seller. Technically the CC company buys the goods on your behalf and then sells them to you. This only apples to good over £100 in value.
A lot of CC Companies make a big point of this, making it appear to the customer that they are providing a special service when in fact all they are doing is what the law requires them to do.
message edited by StuartS