just use common sense, & some more caveats;
Home , Small office home office business visits:
your knowledge is what people are really paying for, dont think you have to fix a pc often you cant a phone call will determine that.
(eg: Business may use bespoke products you may not have experience in, eg accounting packages etc)
Add the usual provisos:
Any testing, reinstalls eg; can take up to 40 mins on a decent pc hence high 1st hour callout fee.
(& includes driver install, net re-& search for drivers, ppl think you can do it in 10min btw,
Clients must provide recovery cd's software cd legit keys
no parrots or wooden legs.
Always provide a receipt of services if asked. add your phone number , repeat calls :)
WL hits nail on the head, take a spare pc/laptop with you often you can get the latest drivers off the net* at the clients ,if they havn't got the chipset cd, Its also a good back up in case its doa and they want all their data back immediately, (*get full permission off internet owner!)
again my take:
home or business;
Any pc over five years (pentium4, 939 or less) i now draw the line at, drivers are too hard to get or now cost off the net eg driversguide
(dead parrots,) any licencing issues
I tell them straight Go and buy a new one! or i'll happily supply one Legit!
dead drives noisey unpredictable drives: Do not get into any issues over lost data, your not a recovery specialist, thats a whole new ball game.
home: accidental deleted files, have a go with undelete progs you may be succesfull.
business; no let them hire a recovery specialist.
Tell the client up front;
anything over 5 yrs thats smokes, DOA, bsods unless you have a stock of old gear," state parts are not always available", I only do memory upgrades dvdrws etc (i binned all my junk this month im not going to waste my time competing with the local shop or supply 2nd hand parts. I give no warrantys any way UK law is 'sold as seen' i only support 12 month warantys on new parts.
Theres a new wave of start up businesses here called recycler businesses, warehouses full of junk pcs that were destined for Asia for break down to recover gold,caps etc
due to the economic downturn these are being refurbished for resale, just like Worldlibrary is doing for charity, except these guys are in it for hard cash, warranty ..non, software? ,, a flood of crap
pc's that have already been round the clock once.
eg; full p4 dimension with xp £40, so I cant compete, 1 gig pc 2700 ram = £30.
chose your own policy's & stick to them.
Insurance, if your going to become a one man band look up some liabilty insurance, esp for car use, your now a business, not social & domestic, i dont know how USA car insurance works it may differ.
Another Good point from WL, loaners, i dont normally do this but have started due to vista, people want their stuff back,eg their old camera dosent work on vista etc certain progs only work ok on xp
pc supplied 'as is' second hand item a legal term, they are old pc's, clients; use their own software, their documents files etc always at their own risk. Pc is wiped after use (active killdisk demo works fine.)
i dont charge for pc loan, class it as a total loss, they may throw it out of the window :)